Senior macOS Client Platform Engineer

Full Time
Bellevue, WA; Washington, D.C.; Chicago, IL; New York, NY
11 months ago

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

The BT Engineering Services Team

Business Technology is on a mission to accelerate Okta’s scale and growth. We bring world-class business acumen and technology expertise to every interaction. We also drive cross-functional collaboration and are focused on delivering measurable business outcomes.

The Business Technology (BT) Client Platform Engineering team is composed of smart and innovative engineers who welcome challenges and enjoy seeing our designs run at scale with automation, testing, and tuning.  Above all, we are a team that touches every point of the business and is obsessed with the end-user experience.

The Senior macOS Client Platform Engineer Opportunity

As a Senior Client Platform Engineer at Okta, you'll be a valued core team member responsible for maintaining endpoint architecture. Your role will involve crafting the end-user experience, helping guide the vision of an enterprise-leading Client Platform Engineering team, and using best-in-class processes and procedures for effective endpoint management. Some of the tasks include OS patching and deployment, configuring network certificates, and ensuring a smooth software setup process for end users. You will have the opportunity to see projects through from start to finish, identifying areas for improvement, researching optimal solutions, explaining your approach to others, and implementing effective solutions. We're looking for individuals who are both strategic thinkers and hands-on problem solvers. If you enjoy automating processes and working smarter, not harder, then you'll fit right in!

We offer a flexible on-site schedule, with the expectation that the candidate is adaptable and available for in-office work as needed.

What you’ll be doing 

  • Designing, building, documenting, and supporting ongoing automation for endpoint deployment and management.
  • Leading, administering, and scaling our endpoint fleet and related infrastructure.
  • Providing support for macOS and iOS operating systems and software.
  • Developing and executing a comprehensive patching and software distribution framework.
  • Managing client configuration and ensuring security compliance standards across all endpoints.
  • Implementing and refining deployment solutions across various operating systems.
  • Identifying and implementing internal process and automation enhancements.
  • Serving as an escalation point for the global IT support team.
  • Automating application and settings distribution.
  • Maintaining client configuration and security compliance standards.
  • Implementing and iterating solutions across different operating system platforms.
  • Collaborating with the security team to establish endpoint security models and best practices.
  • Supporting integrations with cloud-based directories, identity providers (IdPs), and identity masters.
  • Identifying and implementing internal process and automation improvements.
  • Serving as an escalation point for the global IT Service Desk team.
  • Creating and maintaining detailed and accurate documentation.
  • Contributing to the growth and mentorship of the global IT organization.

What you’ll bring to the role

  • Ability to research, propose, build, and administer high-level tech initiatives aligned with the company's security and business requirements.
  • Expert level knowledge of Jamf ProExperience in architecting and implementing endpoint management software solutions.
  • Familiarity with at least two industry-standard MDM solutions, such as Jamf Pro, SCCM, Intune, or AirWatch.
  • Proficiency in administering, deploying, and troubleshooting macOS Mojave and later.
  • Expertise in packaging applications, managing patch compliance, and distributing software.
  • 5+ years of combined server administration experience.
  • 5+ years of scripting experience (Powershell, bash, python, etc.).Experience in administering, scaling, and integrating cloud-based identity providers (IdPs), preferably Okta and Google Suite.
  • Experience in scaling and integrating directories (LDAP, AD, Azure AD, etc.).
  • 5+ years of experience in implementing and supporting internal and external applications and systems (e.g., SSO solutions, G Suite, Slack, anti-virus software, etc.).
  • Comfortable working with git repositories.Passion for automating processes and streamlining business functions.
  • Familiarity with business systems, including VPNs, networking technologies, audit and compliance (strongly preferred).
  • Attention to detail and a security-focused mindset when solving problems.
  • Strong interpersonal and communication skills (verbal and written).Excellent teamwork skills with the ability to work independently as well.
  • Compassionate, humble, and customer-focused attitude.Comfortable working in fast-paced, high-growth environments.

And extra credit if you have experience in any of the following! 

  • Proficient in bash, Python, Go, or other scripting languages 
  • Okta Workflows, Tines or other workflows engine
  • Experience managing other endpoints; Windows, Android, Linux 
  • Relevant IT industry certifications (Okta, ITIL, GPCE, MCSA, MCITP, or MCTS) are a plus
  • Experience with Federal requirements and FedRAMP compliance

#LI-Remote

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$140,000—$189,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $156,000—$211,000 USD

What you can look forward to as an Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.