About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is located in Austin, TX. Our Austin team is based downtown in the San Jacinto Center, overlooking the scenic Lady Bird Lake. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.  

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

The Senior Product Manager acts as a General Manager and is instrumental for establishing the vision, strategy, and priorities to drive success for the application intelligence products inline with the company mission: To Simplify Technology Management for Humankind. 

Make your mark by having an end to end view of each project, being well-versed with Cloud technologies, learn customer pain points, understand fast moving competitive landscape, and shepherd the roadmap to successful delivery. Have a good understanding of alert management and IT workflow management systems (commercial and open source). Be able to articulate what it takes to develop and operate a modern, microservices based, cloud environment both internally and externally. It is key you are well versed on what it takes to be a good PM and can be a mentor to those new to the game.

You will be asked to own the outcome as you work closely with other LM product managers, engineering, business operations, sales, product marketing, design, and other cross-functional teams to build and enhance a suite of LM product offerings that help our customers succeed in achieving their business objectives.

Here's a closer look at this key role:

• Good understanding of entire LM product with ability to demo the product beyond area of ownership.
• Strong Kubernetes and Azure Cloud Monitoring Experience
• Experience with partnering closely with Sales, Marketing and Customer Success to launch and ensure product success in market
• Experience with driving GTM programs that drive success metrics including adoption, utilization, and expansions
• Solid understanding to be a SME and go-to person for container management, orchestration, and monitoring.
• Maintain, update, and communicate Roadmap company wide - drive transparency.
• Evaluate or Establish KPIs for your area of ownership.
• Formulate & own the vision for your domain through competitive intelligence, key business drivers, & building on industry knowledge.
• Communicate clearly and effectively on execution plan and it's progress to all stakeholders involved.
• Drive cross functional teams without authority to meet committed goals on the roadmap.
• Evaluate and establish policies and procedures that help Product Team at LM become the best in class.

What You'll Need:

• Bachelors Degree required; MBA, CS, or CE degrees preferred
• 5+ years product management experience at a software company - Cloud technology experience strongly preferred
• Detail oriented, strategic thinker who can see the big picture and distill it into prioritized, actionable tasks
• Demonstrated success delivering features, products, and/or improvements 
• Expert level experience of agile development practices and their application in the real world
• Ability to articulate feature road maps and prioritization to internal and external customers

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 05/13/2024

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LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards.