About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is located in Austin, TX. Our Austin team is based downtown in the San Jacinto Center, overlooking the scenic Lady Bird Lake. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.  

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

As the Senior Product Manager, you'll set the vision, strategy, and priorities to drive success for our application intelligence products inline with the company mission: To Simplify Technology Management for Humankind. 

The Senior Product Manager is responsible for establishing the vision, strategy and priorities to drive success for the application intelligence products inline. Make your mark building the right product at the right time while shepherding the overall success of business metrics (including bookings, attach, adoption, expansion). This will mean cross functional leadership is instrumental to the role.

It is key you are well-versed with observability, cloud technologies, learning customer pain points, and understanding a fast moving competitive landscape. You'll drive the roadmap to successful delivery, with a strong understanding of alert management and IT workflow management systems (commercial and open source). As an experienced PM, you'll also mentor others in the field.

This role cultivates partnerships with LM product managers, engineers, business operations, sales, product marketing, and design to build or enhance a suite of LM product offerings that empower our customers to succeed in achieving their business objectives.

Here's a closer look at this key role:

• Good understanding of entire LM product with ability to demo the product beyond area of ownership.
• Solid understanding to be SME and go-to person for container management, orchestration, and monitoring.
• Maintain, update, and communicate Roadmap company wide - drive transparency.
• Evaluate or Establish KPIs for your area of ownership.
• Formulate & own the vision for your area of ownership through competitive intelligence, key business drivers, & building on industry knowledge.
• Communicate clearly and effectively on execution plan and it's progress to all stakeholders involved.
• Drive cross functional teams without authority to meet committed goals on the roadmap.
• Evaluate and establish policies and procedures that help Product Team at LM become the best in class.

• Bachelor's Degree required; MBA, CS, or CE degrees preferred
• Ability to inspire and lead cross-functional teams spanning Product-Engineering and Product-GTM teams
• 5+ years of product management experience at a software company, with a preference for cloud technology experience
• Detail-oriented and strategic thinker capable of distilling the big picture into prioritized, actionable tasks
• Proven success in delivering features, products, and improvements
• Expertise in agile development practices and their real-world application, with skill in articulating feature roadmaps and prioritization to internal and external stakeholders

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 05/28/2024

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LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards.