Role: System Analyst, Production Technology

Location: Phoenix, AZ

Schedule: 2 Day Shift openings -   1 for Tuesday through Saturday 

                                                           1 for Sunday through Thursday

Reports to: Manager, Production Technology

Job Description:

Come and join the technology team that is revolutionizing how we bring food to our customers tables! As a Systems Analyst, you will support our production systems and work on valuable data analytics.

• Support WMS, WES, WCS, and other order processing systems within the fulfillment network
• Troubleshoot technical issues in WMS, WES, WCS, and other systems across all operations as they occur
• Understand all available reporting tools, create reports that enable improved operation visibility and performance
• Develop deep  knowledge of site level operations in order to drive and support continuous improvement efforts
• Continuously review operations setup and drive improvement via enhancements and functionality deployments
• Act as point of contact for production for all system requests (including order research, ad hoc reporting, etc.)
• Responsible for all level 1 Support
• Document support issues and resolutions
• Create Work Instruction and SOP documents
• Develop training materials for WMS, WES, WCS

You are...

• Excellent communication skills
• Ability to multi-task and prioritize tasks
• Attention to details
• Flexibility and reliability to cover scheduled shifts that support 24/7 production operations

• BS degree required.  Computer Science, Management Information Systems, or Engineering Degree desired
• 1+ years of experience in multi-site industrial distribution, manufacturing, or processing environments
• Efficient Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive, sheets, etc.)
• SQL experience
• Experience gathering data and creating custom reports
• Some travel

Schedule: Varies based on support needs