Agile Coach (Customer Identity)

Full Time
9 months ago

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

The Team

The Delivery, Enablement, and Operations team seeks to ensure that in the CIC Product Unit  it’s easy to understand what we’re building and why, we can change gears quickly when we learn new things, and we all pull together in the same direction.

The Business Agility Team serves this vision by coaching Agile practices and an Agile mindset, enabling product delivery teams to be engaged, adaptable, and resilient.  

Our work is informed by the following guiding principles:

  • Empowerment: We coach sustainable change that doesn’t require our enforcement
  • Connection: We unleash the power of teamwork and collaboration
  • Experimentation: We never assume we have the right solution until we try it out
  • Examination: We create an environment where honest reflection is the norm
  • Space: We build systems that give us room for innovation, creativity, and serendipity

The Agile Coach is responsible for ensuring healthy Agile practices across a group of five delivery teams. They are knowledgeable about standard Agile frameworks and confident in coaching teams to adapt practices to their specific needs while maintaining connection to organizational standards and expected outcomes.

Responsibilities

  • Embedded, day-to-day coaching of Agile practices for a group of approximately five delivery teams
  • Facilitate key team ceremonies, and pursue team delivery efficiency, health and effectiveness
  • Intentionally develop Agile expertise in assigned teams and their leaders
  • Empower teams to own their ways of working and advocate for an Agile mindset and philosophy
  • Build strong relationships, serving as a trusted Agile expert in pursuit of building healthy, effective teams
  • Establish, maintain and use team metrics to understand effectiveness and provide related insights to teams and their leaders
  • Ensure that team ways of working are aligned with standards and outcomes expected of all teams in the product unit
  • Work in collaboration with the Business Agility Team to continuously improve established practice standards and guidance for the product unit

Qualifications

  • 2-3 years experience as an Agile practitioner
  • Excellent written and verbal communication
  • Expert in both Scrum and Kanban frameworks
  • Ability to facilitate team activities and clearly communicate in a team setting
  • Ability to interpret flow metrics and apply insights
  • Experience with remote collaboration techniques

Desired Skills and Characteristics

  • Seeks opportunities for ongoing learning and self-improvement
  • Listens actively and seeks diverse perspectives
  • Approaches opportunities for improvement with curiosity and creativity
  • Shares learnings and experiences openly, and builds an environment where others are encouraged to follow suit
  • Continuously builds and enhances their repertoire of strategies, exercises, and approaches to implementing strong Agile practices and adapting to team needs
  • Able to facilitate challenging conversations and coach teams to engage in productive conflict
  • Proficient knowledge of Atlassian products (Jira, Confluence) and/or other work management/collaboration tools

 

 

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Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$88,000—$132,000 USD

What you can look forward to as an Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.