The Asset Manager is responsible for managing, uploading, cataloguing, and protecting the digital assets within Critical Mass' production team. They work alongside the ArtBot production and post-production teams to ensure all digital assets are catalogued and accounted for. This includes assets such as camera original content (photos and video), client supplied content (photos, video, logos, fonts etc.), stock assets (photos, videos or templates), working files (Photoshop, After Effects, Premiere, etc.), documents (contracts, licenses, etc.) and final deliverables. 

As an Asset Manager, you will have a close working collaboration with our Content Producers, Design Supervisions, IT, and Project Managers. You will work alongside the Quality Control team and report directly to the Quality Control Lead. This role requires someone with technical production and file knowledge, with meticulous organizational skills. You are passionate about process and have a solution-oriented mindset in service of seamless production asset workflows and working alongside a busy team.

You Will:

• Intake digital assets (still images, videos, audio, documents, files for DCO, working files, final deliverables etc.) from internal and external agencies
• Organization of digital assets within a system (DAM, Server, Box etc.)
• Create and tag metadata for tracking assets and search-ability
• Create and document metadata schema
• Create and host a final QA handoff meeting to review the final deliverable before uploading to the clients DAM or server.
• Conduct onboarding and ongoing training for employees within a DAM
• Ensure assets are correctly uploaded and tagged
• Manage asset expirations and permissions within a DAM
• Help search and find assets for other team members
• Assess asset workflows and identifying areas for improvement
• Create process documentation and training manuals
• Manage employee and contractors’ access to specific assets
• Prepare and organizing digital content for external sharing
• Database creation to establish templates for housing information
• Consult on how API integrations should function and developing surrounding workflows
• Create databases and establish templates for asset use
• Bring new ideas and innovation to the workstream in service of continuous improvement of the process.

Application Skills:

• Excel
• General understanding of Adobe Suite - After Effects, Photoshop, Premiere, Animate
• DAM Experience
• Cloud based file sharing services

General Skills:

• Detail Oriented
• Analytical thinking 
• Technical knowledge
• Data Entry
• Strong communication skills
• Flexibility
• Organization and Prioritization Skills

What We Offer

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Six free therapy sessions through Therify
• Access to online services for families and new parents
• Hybrid work options
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Funding towards internal learning and development
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx