About the Role

We are looking for an Associate Direction, S&OP to lead our centralized supply chain planning functions and drive improvements in short- and long-term planning. Reporting into the Director, Logistics & Planning, you will work cross-functionally to strengthen our forecasting, ingredient planning, and production scheduling capabilities and drive supply chain improvements/ optimization. This is a key role with significant impact on all areas of the business.

What you will be doing:

• Lead a team of Planning Managers across multiple focus areas to build an engaged, high performing team with strong planning processes and routines
• Own and enhance our Sales & Operations Planning process, including collaboration with commercial and operational stakeholders
• Level up our long-term planning discipline throughout HelloFresh Canada, within the Ops teams and with cross-functional stakeholders. Drive collaborative planning processes to yield cost and efficiency improvements.
• Develop planning knowledge and processes within the team; train and coach new and existing members on best practices and excellence; build a strong culture of continuous improvement within the team
• Identify and drive changes to improve box, recipe, and SKU level forecast accuracy, via better inputs and / or forecasting models; gather and apply deep business context to enhance forecasts, and build processes to make these improvements scalable and sustainable
• Identify and drive changes to improve inventory holding levels, production & scheduling efficiencies, and resource utilization throughout our supply chain
• Report performance KPIs in stakeholder and leadership meetings with clear action plan for improvements
• Gather and analyze historical and forward-looking data to develop short and long term forecasts, inventory projections, and resource plans, in collaboration with Marketing, Product, Culinary and our global Data Science teams

You are: 

• A strong leader: able to effectively drive change and build high performing teams and work groups
• Data-driven: you can gather, organize, explore, and synthesize data into actionable insights to better inform operational decision-making
• Intellectually curious: you have a desire to understand how and why things work, and to consistently challenge the status quo
• Detail-oriented: you possess strong organizational skills, a keen eye for detail, and consistently demonstrate a methodical approach to all your work
• Independent and self-starter: you are driven and self-motivated to succeed in a high pressure, fast paced, and constantly changing environment
• Analytical: you use logic to think critically through complex problems -  identify opportunities, evaluate alternatives, and recommend the best course of action
• An effective communicator and collaborator: you gain buy-in from stakeholders, and deliver fast and targeted solutions to problems

At a minimum, you have: 

• 5+  years of experience in forecasting, demand planning, S&OP, or similar roles, at least 3 years in leadership roles
• Bachelor’s / Master’s degree in Engineering, Business or a related field; strong mathematical / statistical skills
• Proficiency in computer applications/ software (Google Sheets, Excel, SQL), complemented with exceptional analytical and problem solving skills
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• IBF CPF, APICS CPIM or similar certifications considered an asset

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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