As an Associate People Ops Specialist, you will play a valuable role within the People Operations team by delivering a consistent and positive employee experience throughout the employee lifecycle. You will report to the Sr. Manager, People Operations and will be responsible for providing global support to employees and managers as the first point of contact for HR related requests. You will partner across the organization to address specific requests, while delivering exceptional customer service. This role requires a proactive approach to managing employee inquiries, an ability to manage competing priorities, and a comittment to driving process efficiencies. Collaboration and teamwork are core values of this role.

The impact you will have:

• Be the first contact for employee and manager inquiries, ensuring timely and accurate responses to their questions and requests
• Assist employees with navigating employee resources, with a focus on promoting self service
• Escalate requests to other functions across the People team and reassign to different departments, with a focus on a seamless transition and clear communication
• Partner with functional teams within the People team to maintain an updated matrix for request escalations
• Support global onboarding activities such as background checks 
• Initiate Workday transactions including new hire data entry, basic data changes and document management, with a focus on data accuracy 
• Produce employee letters including offer modifications, employment verification letters and business visa letters
• Leverage data to identify opportunities for internal process improvements to promote efficiency and scalability
• Create and maintain content for internal knowledge management program to facilitate knowledge sharing across the People Operations team
• Other projects as assigned

What we look for:

• Bachelor's Degree or equivalent required
• 1+ year of coordination or administrative experience
• You provide exceptional customer service
• Success with managing a high volume of work
• Workday experience ideal

Benefits

• Private Medical Insurance
• Private Life Insurance
• Equity Awards
• Paid Parental Leave
• Fitness Reimbursement
• Annual Career Development Fund
• Home Office/Work Headphones Reimbursement
• Business Travel Accident Insurance
• Mental Wellness Resources

About Databricks

Databricks is the data and AI company. More than 9,000 organizations worldwide — including Comcast, Condé Nast, and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.