Associate, Sales Operations

Location(s): NYC

Reports to: Sr. Director, Partnerships 

We are seeking an organized and analytical professional to join the new Partnerships and Business Development organization. In this role, you will play a pivotal part in streamlining our BD operations. You will be responsible for developing and implementing processes, tracking performance metrics, and leading strategic cross-functional projects benefiting the Partnerships organization. 

Responsibilities:

• Serve as the central point of contact for cross-functional partnership projects, facilitating communication and coordination across teams.
• Develop and implement processes and procedures to optimize BD operations, including onboarding, commission tracking, and performance monitoring.
• Manage Sales Operations mechanisms and tools, own our CRM tool and workflow. 
• Collaborate with the Business Development team to update sales collateral and marketing materials including pitch decks, email templates etc. 
• Collaborate with the BD team to structure commission models and performance-based incentives for partners.
• Analyze partnership data and generate comprehensive reports to evaluate success metrics, identify areas for improvement, and inform strategic decision-making.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field
• 2-3 years of relevant experience in operations and/or project management working with Business Development teams.
• Strong analytical and data-driven mindset, with proficiency in Excel and data visualization tools
• Experience managing a CRM is a plus.
• Excellent organizational and prioritization skills, with a keen attention to detail
• Exceptional communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders
• Familiarity with marketing partnerships (e.g. affiliate, influencer, digital native) is a plus
• Proven ability to work independently and as part of a team in a fast-paced environment

  You are…

• Positive and self-motivated - you are persistent, outgoing, independent, and proactive in your work
• Organized - you welcome managing multiple customers and projects and handle them with ease
• Professional - you have a high level of integrity and represent the HelloFresh Brand and DNA at all times.
• People person -  you are intuitive, engaging, and outgoing; you instantly connect with people
• Data-driven and resourceful - you like to address problems using data and are solution-oriented. 
• Flexible - you thrive in autonomous environments with high growth and do not get overwhelmed easily.
• Passionate about providing quality food in a sustainable way!