This position is located in Boston, MA. We require the employee to be in the office Mon-Thurs, remote on Fridays.

Who We Are: 

The Wayfair Visual Merchandising team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional leaders to catapult Wayfair into the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.

About the Job:

Wayfair is seeking an experienced Visual Creative Services Associate to join our team. The Visual Creative Services  Associate will conduct all purchasing of Visual elements as well as the organization of production projects supporting our Wayfair Physical Retail operations. This role includes many of the traditional aspects of experiential and event production, including coordinating with external fabricators, juggling tight timelines, cutting purchase orders, and communicating with field employees on delivery and installation. The Visual Creative Services Associate must collaborate and partner closely with our creative, marketing and Physical Retail teams.

The ideal candidate will have a track record of success in retail/visual production or similar production, project management or operations, and will demonstrate an ability to confidently conduct and improve existing processes and influence diverse teams to meet deadlines and collaborate toward a common goal. A strong operational orientation is key to success in this role, as is a keen eye for efficiency and a passion for process improvement. 

Physical Retail is a new and growing team at Wayfair, so the Visual Creative Services Associate will need to collaborate with all partner teams, establishing the process up front, rolling it out across the teams, and continuing to optimize and pivot as we grow and scale. It will require flexibility and a scrappy, roll up the sleeves mentality to build out this new capability from the ground up. You’ll organize and coordinate projects that support our existing stores’ seasonal floor sets in addition to projects that support Wayfair’s scaling expansion in Physical Retail. This role will focus on Wayfair and their Standalone Brands (SAB): AllModern, Birch Lane, Joss & Main and Perigold.

What You’ll Do: 

Primary responsibilities include, but are not limited to: 

• Support Visual Creative Service Manager ensuring all internal and cross functional projects are organized to specifications outlined by project brief and completed to allocated deadlines.
• Conduct all  Visual element purchases for the Visual Merchandising department, keeping requests organized and delivered in a timely manner. 
• Maintain strict quality standards as a reflection of our brands while keeping budgets on the forefront, escalating schedule and budget risks in a timely and efficient manner.
• Onboard new vendors and suppliers into Wayfair’s Business Spend Management software program, while maintaining our vendor database, ensuring all needed company and financial information is recorded and up to date. 
• Cut department Purchase Orders based on approved allocation distribution lists, vendor quotes and sales orders.
• Organize and record all sales order receipts for all prop, equipment and display orders via Department Purchase card for company expenses.
• Keep inventory of supplies, tools and or materials as well as keeping installation kits prepared at a moments notice

Who are we looking for

We are looking for individuals who have a proven track record in supporting vendor projects, managing purchasing tasks and/or developing tracker/distribution tools in environments such as:

• Creative Services or Visual Production, branded and non-branded prop and display production 
• Project Management 
• Purchasing, sourcing or procurement 
• Retail - Big Box / Specialty

Who you are

• 1-2 years of physical retail experience preferred
• Able to work efficiently and effectively within a dynamic, fast-paced environment that’s constantly changing as Wayfair’s Physical Retail organization and fleet scales
• Exceptional written, visual and verbal cross-functional communication skills
• Strong multi tasking and time management skills
• Highly organized in keeping detailed records and paperwork for seamless project execution and recording
• A positive attitude and a willingness to learn
• Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
• Ability to problem solve and pivot to the needs of the growing business
• Proficiency in Excel and/or comfortability using Google Workspace and Slack

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

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