Senior Associate, Visual Creative Services

Full Time
Boston, MA, USA
9 months ago

This position will be located in our Boston office. Employees are expected to be in the office Mon-Thurs.

Who We Are: 

The Wayfair Visual Merchandising  team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional  leaders to catapult Wayfair into the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.

About the Job

Wayfair is seeking an experienced Signage Print Production Coordinator to join our team. The Signage Print Production Coordinator will contribute to  all aspects of the end to end creative development and production process supporting our Wayfair physical retail operations. This role includes many of the traditional aspects of experiential and event production, including interacting with  a stable of external fabricators, juggling tight timelines, balancing budgets, and coordinating with field employees on delivery and installation. The Signage Print Production Coordinator must collaborate and partner closely with our creative, marketing and Physical Retail teams

The ideal candidate will have a track record of success in retail print production or similar production, project management or production operations, and will demonstrate an ability to confidently manage a process and influence diverse teams to meet deadlines and collaborate toward a common goal. A strong operational orientation is key to success in this role, as is a keen eye for efficiency and a passion for process improvement. 

Physical Retail is a new and growing team at Wayfair, so the Signage Print Production Coordinator will need to collaborate with all partner teams, championing the process up front, rolling it out across the teams, and continuing to optimize and pivot as we grow and scale. It will require flexibility and a scrappy, roll up the sleeves mentality to build out this new capability from the ground up. You’ll coordinate and deliver projects that support our existing stores’ seasonal floor sets in addition to projects that support Wayfair’s scaling expansion in Physical Retail. This role will focus on Wayfair and their Standalone Brands (SAB): AllModern, Birch Lane, Joss & Main and Perigold.

What You’ll Do: 

Primary responsibilities include, but are not limited to:

  • Develop and maintain strong relationships with key stakeholders including: Visual Presentation, Brand Creative, Creative Operations, Marketing and Store Operations
  • Facilitate excellent print production management as it relates to: time, cost and communication, ensuring vendor output matches Wayfair’s quality and service expectations
  • Prioritize and complete multiple projects within competing deadlines with high level of organizational skills
  • Review project financials: purchasing, billing and reconciliation; escalating budget risks in a timely and efficient manner.
  • Maintain and update the vendor/supplier database and department budget (specific to visual creative services) and support execution and submission of purchase orders, invoices, etc.
  • Monitor delivery and implementation of projects with Installation Manager within our Mock Store Locations or Physical Retail stores. 
  • Maintain and update communications to store teams accurately and adjust as needed.
  • Support New Store Openings with launch kits and supplies.
  • Project types such as: in-store presentation displays, decorative props, non-branded and branded elements and supplies are within the scope of this role.

Who are we looking for

We are looking for individuals who have a proven track record in owning and driving major businesses/initiatives, managing teams and developing functions in environments such as:

  • Print and Signage production - including paper, cardstock, vinyl and dye sub
  • Project Management 
  • Retail - Big Box / Specialty

Communication is key and you should be comfortable working in a fast-paced technology and data-driven business environment.

Qualifications

  • Seasoned Retail Associate, with 2+ years of production experience and working cross functionally 
  • Degree-level qualification in business or a related field
  • Exposure to print production and associated applications, Adobe Suite
  • High level of comfortability using Google Suite and Slack
  • Exposure to vendor management process
  • Able to work efficiently and effectively within a dynamic, fast-paced environment that’s constantly changing as Wayfair’s Physical Retail organization and fleet scales
  • Proficiency to prioritize and manage multiple projects or tasks, with high adaptability to change if required
  • Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
  • Ability to problem solve and pivot to the needs of the growing business
  • Exceptional written, visual and verbal cross-functional communication skills
  • Affinity for and success networking within a large and growing organization

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.