Building a team starts with valuing the team. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces in 2023.

We also value sports. Not just because of the big wins and highlight-worthy plays, but because of the lasting impact sports can have: the lifelong lessons in teamwork and dedication; the influence of inspiring mentors; the priceless opportunities to play at the next level. Sports can change lives—that’s what we value.

Our team helps the world see sports differently through products that make it easier to capture video, analyze data, share highlights and do a lot more.  

Ready to join us?

We are looking for an experienced Billing Collections Coordinator to join our growing team. 

In this role you will:

• Work with our customers, ensuring they continue to have world-class experiences with our products.
• Maintain Hudl’s collection rates and help our customers pay on time with timely communication and follow-ups. 

For this role, we're currently considering candidates who live within a commuting distance of our office in Lincoln, Nebraska. With our flexible work policy, there aren't any current requirements for the number of days you must come to the office.

• Motivation. You love to beat records, expect the best from yourself, and want to keep improving.
• Detail-oriented. You’re meticulous in your attention to detail, keeping organized so no task slips through the cracks.
• A multitasker. You excel at handling multiple responsibilities at once. You can identify and focus on the most pressing project, while still keeping track of others. 
• Fearless. You don’t shrink away from the tough conversations and will go the extra mile to help our customers.
• An excellent communicator. You’re just as comfortable speaking to one hundred coaches as you are to one coach.
• Customer-focused. You show value in current product offerings while ensuring Hudl receives payments on time.

• Customer-facing experience. You’ve interacted directly with customers to resolve their needs.
• Call experience. You’ve spent time on the phone working with or acquiring customers.
• Billing experience. One or more of your previous roles have involved billing tasks.
• Prior CRM usage. We use Salesforce, but experience with any customer relationship management software translates well.
• Passion for finance or sales. You could see yourself in a career in either of these areas. You are excited to gain experience working across our talented teams. 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

The base salary range for this role is displayed below. Where a candidate is placed within this base salary range is determined by experience, skills, education and training required for the job as well as our internal pay equity.

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

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