Commercial Director - Guernsey

Agilisys

Full Time

St Andrew, Guernsey

2 months ago

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Title: Commercial Director - Guernsey

Location: Guernsey

Division: Guernsey

Reports to: Director

Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?
Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?

If so, we would love to hear from you!

ABOUT US

Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organizations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.

OUR VALUES

Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.

Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.

Innovation: we bring together the right technologies and services to design solutions that work.

Passion: we are passionate about - and dedicated to - public services and improving people’s lives.

THE ROLE

To work with the Managing Partner, Agilisys Guernsey to manage and support a variety of contracts in all aspects of their delivery. 

The contracts vary in Value and Term, although the overarching Master Services Agreement (MSA) is for 10 years, we are in year 5 of the agreement and going through an evolution of that contract. 

Our MSA with States of Guernsey in is 3 Pillars 

Pillar 1 – IT that just works – this is the managed services element from service desk to data centers. 

Pillar 2 – Projects / Programmes and Change 

Pillar 3 – Economic Development 

The Contracts includes: 

IT services – full provision of services across all IT Towers. Includes assessment of all 3rd party contracts and development of an appropriate supply chain. 

Service reform – provision of holistic solutions which enable digitization of the broader organization. 

Transition & Transformation programmes followed by programmes of continuous service improvement and further business transformation initiatives.

 Supporting the development and smooth running of the agreed governance arrangements.

Moderating risks in regard to service penalties.

Securing opportunities for providing new services enabling margin improvement. 

The Commercial Director is being recruited to report to and work closely with Managing Partner of Agilisys Guernsey and will have a dotted line to the Group Finance Director. 

Key responsibilities

The Commercial Director – Guernsey is a vital role within Agilisys and this role will require:

Understanding all aspects of the contracts, ensuring the project team has appropriate level of understanding, working with the project team on contract compliance.  

As part of the leadership team on Guernsey, understanding all aspects of the project delivery and addressing any delays or deviation from plan by any parties appropriately. 

Governing all contract changes.

Reviewing Statements of Work, Change Control Notes and Change Requests from a commercial / legal perspective.  

Ensuring direct sub-contractors are documented and commercially managed, bearing in mind the flow up/down consequences of their activity, value over the life of the contract and innovation. 

With the local management teams, identifying opportunities for contract expansion and maximizing those opportunities with the client, developing balanced, commercially innovative, solutions and supporting these through our internal deal review process. 

Compliance with the governance standards to ensure processes are followed to secure the company certification.  

Risk and opportunity management – identifying, capturing and documenting these clearly and robustly in the appropriate contractual and internal templates. 

Ensure alignment with all Agilisys wide commercial and financial controls including Deal Review and reporting. 

Ensure contractual requirements and commitments under the MSA including annual reports are delivered together with the finance teams. 

Mentoring of the Guernsey team from a commercial awareness and risk perspective 

Specific duties

Depending on the project, you will need to be comfortable doing the following:

Foster a collaborative approach by building and nurturing strong relationships with stakeholders, both within Agilisys and with external partners, to achieve shared goals and deliver exceptional outcomes.
Embrace a culture of innovation and agility, proactively identifying opportunities for improvement and adaptation.

Opportunity

This role is an excellent platform for experienced professionals to take their career to the next level working with our client in Guernsey.

ABOUT YOU

The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

The Ideal Candidate will have:

Experience of evolving first generation outsource contracts to mature contracts taking into account the experience / learning of the client.

Experience of financial and commercial management of large ICT contracts including calculation of business cases, cost models and drafting of agreements and contract changes.

Specifically, a strong track record of developing and delivering projects and programmes with clients – including a clear approach to risk identification and management.

Experience of developing and working within public:private strategic partnership models

Good knowledge of the commercial elements of ICT services and projects.

Good understanding of project delivery methodologies for IT and business transformation (Waterfall, Agile).

Good common sense and a pragmatic approach showing willingness to contribute to the partnership over the life of the contract.

The ability to identify risks and opportunities in a timely manner and ensure appropriate mitigations are in place.

Proven negotiation skills

Contribution to complex transformation/business improvement programme

Good communication skills, written, verbal and non-verbal, coupled with the ability to be assertive whilst maintaining relationships.

Highly numerate – comfortable working with complex financial models and structures

Good report writing skills.

Excellent stakeholder management

Works well as part of a team.

Passion for innovation and a commitment to shaping the future of public services.

WHAT WE CAN OFFER YOU:

This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.

Benefits include:

Enhanced Pension Scheme
Health Insurance
Private Medical Insurance
Life Assurance
Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
25 days annual leave (with the option to buy more

PROCESS

Simply submit your CV.

By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for.

We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.

Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.