Communications and Industry Influencer Manager

Full Time
2nd Floor, 3 Brindley Pl, Birmingham B1 2JB, UK
6 months ago

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:

  • Supply Chain optimization,
  • Pricing strategy,
  • Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

What would you do?
  • Lead production of compelling customer case studies, videos, and testimonials that showcase the strength of Syncron products and services.
  • Supervise external vendors supporting the content creation and publication of voice of customer content.
  • Partner with the customer success team to track referenceable customers and customer advocates, creating a champions program that helps to amplify the value of Syncron products.
  • Reach out to and cultivate relationships with influencers, industry experts and beyond in order to amplify Syncron strategic messaging. Expand roster of current influencers. Responsible for project management and execution of Influencer Marketing program.
  • Identify strategic topics that resonate in the Syncron product space and opportunities to amplify messaging.
Who you are? / What we expect:
  • 5+ years B2B SaaS marketing or software technology company leading communications and influencer marketing campaigns/programs, communication content strategy
  • Ability to create strategic plans aligned with business priorities.
  • Strong writing, presentation problem-solving, analytical skills.
  • Project management skills and ability to manage multiple priorities and stakeholders.
  • Goal-oriented, strategic thinker who is also willing to roll up their sleeves and execute tactics.
  • Experience managing and measuring programs and campaigns
  • Ability to identify opportunities and deliver results..
The icing on the cake:
  • Experience working within an aftermarket software environment 

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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