Content Program Manager

Full Time
4 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

Overview:

We are seeking a highly organized and detail-oriented Content Program Manager to join our team. The ideal candidate will be responsible for managing our Japanese documentation portal, overseeing the documentation lifecycle process, and leading a team of translators and interpreters. This role requires a proactive approach to identifying content that needs localization, collaborating with cross-functional teams, and ensuring the seamless organization and lifecycle of documentation.

 

Responsibilities:

 

1. Japanese Documentation Portal Management:

   - Oversee the Japanese documentation portal, ensuring it is up-to-date, accurate, and user-friendly.

   - Collaborate with internal teams to gather and organize information for inclusion in the portal.

   - Regularly review and update content to align with organizational standards and industry best practices.

 

2. Documentation Localization Process:

   - Coordinate and collaborate with Japan local cross-functional teams to identify content requiring localization. Follow documentation localization process, and coordinate with HQ Documentation Localization Manager to streamline and prioritize documentation for localization. 

   - Manage translator and interpreter contractors to ensure accurate and culturally appropriate translations.

   - Establish and maintain efficient workflows for internal localization processes.

3. Proactive Content Localization:

   - Proactively identify content that requires localization to meet the needs of the Japanese audience.

   - Work closely with product, marketing, and customer support teams to understand localization requirements and priorities.

4. Documentation Lifecycle Management:

   - Manage the end-to-end documentation lifecycle, from creation to retirement.

   - Develop and implement documentation standards and guidelines.

   - Conduct regular audits to ensure compliance with quality standards and industry regulations.

   - Coordinate with HQ marketing / Product management to ensure compliance and brand standards

5. Team Leadership:

   - Lead and manage a team of translators and interpreters, providing guidance and support.

   - Foster a collaborative and inclusive work environment to ensure effective communication and teamwork.

 

6. Japanese Copywriting for Partner Portal:

   - Write and edit copy in Japanese for the partner portal, ensuring clarity, accuracy, and alignment with the brand voice.

   - Collaborate with the marketing team to integrate partner-focused messaging.

 

7. Documentation Organization:

   - Organize documentation for intuitive consumption, making it easy for users to find the information they need.

   - Implement and maintain a taxonomy for efficient documentation navigation.

 

Qualifications:

- Bachelor's degree in a related field.

- Proven experience in documentation management and localization.

- Fluent in Japanese and English, with exceptional written and verbal communication skills in both languages.

- Strong project management and organizational skills.

- Experience leading and managing cross-functional teams.

 

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

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