Context:

Doctolib is Europe's leading Health Companion, serving millions of patients and healthcare professionals across the continent. We are transforming healthcare delivery by enriching our platform with innovative solutions centered on prevention and patient empowerment.

Now, we're taking the next step: making Doctolib the most trusted health content destination in Europe.

To achieve this ambition, we've created the Patient Content Factory team—a dedicated unit responsible for all content within the Doctolib mobile app. 

This includes prevention campaigns as well as personalized health advice (articles, videos, interactive content) built from verified medical knowledge. Our goal is to address a critical gap: While most Europeans recognize prevention as a health priority, a significant gap remains between awareness and action due to limited access to clear, actionable health information. Through high-quality, accessible content, we’d like to empower patients to take control of their health journey.

What you’ll do

We are seeking a dedicated Health Content Writer Italy to join our dynamic team. The ideal candidate will be responsible for planning, writing and managing Doctolib's Health Companion content. As a product owner for health content, this role involves coordinating with cross-functional stakeholders, ensuring end-to-end content quality across all touchpoints, and overseeing content deployment.

Key Responsibilities: Research & Planning

• Stay abreast of medical and health prevention topics, ensuring alignment with current medical guidelines and evidence-based practices
• Develop and maintain an editorial calendar for all health content 
• Identify content opportunities based on patient needs and public health priorities

End-to-End Content Writing and Management

• Manage the complete content workflow from ideation through publication, coordinating internal and external content writers to ensure timely delivery
• Write and create patient-friendly medical content adapting complex medical information for Italian audiences
• Maintain editorial calendars and manage content via CMS
• Optimize content processes through automation and AI

Quality Assurance

• Ensure all content meets the highest standards of accuracy, clarity, and healthcare compliance standards
• Review content from medical content writers to maintain consistent tone, style, and messaging across all content
• Coordinate a rigorous review processes with medical validators and subject matter experts
• Drive operational excellence while scaling content capabilities

Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you have: 

• A Bachelor's degree in Communications, Journalism, or Life Sciences (biomedical, public health, etc.) or equivalent working experience
• Proven experience (4+ years) in medical content writing, health communication, or related fields
• Demonstrated experience in digital campaign management, or health promotion
• Strong project management background with ability to coordinate multiple stakeholders
• Excellent content management and coordination skills with end-to-end lifecycle expertise
• Strong understanding of content quality assurance and performance optimization
• Proficient in performance measurement tools and analytics
• You speak Italian on C2 Level and are fluent in English

Now, it would be fantastic if you: 

• Have experience working with a CMS

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Sport Partnership with FitPrime
• Reimbursement of public transportation
• Flu vaccination offered every December
• Relocation support for international mobilities

The interview process 

• Recruiter Interview in English
• Hiring Manager Interview in English
• Case Study in Italian
• Reference check or working certificate
• Offer

Job details

• Permanent position
• Full Time
• Workplace: Milan
• Start date asap
• Compensation : fix + bonus on objectives 

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.