If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

We are on the lookout for an ambitious Customer Experience project manager with a flair for content creation and website management. This multifaceted role not only involves crafting informative content for our Partners and managing our online presence but also offers the opportunity to lead and contribute to a variety of projects within the organization, always focusing on the Partner Experience. The ideal candidate will be a versatile professional who has the perfect balance between analytical and project management skills.

THE JOURNEY

- Create, write, and edit compelling content that educates our partners on how to make the most of Glovo's tools and services.

- Oversee the content development process from ideation to publication, maintaining it updated and following high-quality standards for 25 countries and different languages. 

- Efficiently manage and update the partner knowledge base website ensuring a top-notch user experience (using Prismic headless page builder)

- Collaborate with cross-functional teams to ensure project alignment and success.

- Apply SEO strategies to enhance content visibility and drive user engagement.

- Analyze web traffic and user interaction data to inform and adjust content strategies.

- Take on additional project management responsibilities as new initiatives arise, demonstrating adaptability and leadership.

- Manage timelines, resources, and stakeholder communication for multiple projects.

WHAT YOU WILL BRING TO THE RIDE

- Strong project management skills, with the ability to lead projects and adapt to evolving priorities.

-  Familiarity with content creation, with excellent writing and editorial skills.

- Proven track record in web development concepts and CMS platforms, particularly Prismic.

- Technical proficiency in HTML/CSS. 

- A solid understanding of SEO principles and experience with analytics tools.

- SQL and Python basic knowledge is a plus.

- Excel proficiency

- Fluent in English

- Exceptional organizational skills and attention to detail.

- Bachelor's degree in Communications, Marketing, Computer Science, Business Administration, or related field.

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!