See yourself at Twilio

Join the team as Twilio’s next HRBP Director, Communications BU R&D 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to partner with our Communications BU (CBU) R&D leaders to support a transformational people agenda we will be embarking on over the course of the next two+ years. In this role, you will report to the HRBP Senior Director for CBU R&D. Your primary clients will be CBU R&D VP and SVPs. You will actively engage with your business leader(s) to align their strategic objectives with people strategies, programs, processes and tactics across the applicable functions and geographies. You will coach and partner primarily with leaders and senior people managers, using multiple resources and teams to provide our employees an exceptional experience through the entire employee lifecycle. You will be an integral part of Twilio’s global HRBP team, partnering closely with local and functional HRBPs and with COEs across the People Team.

Responsibilities

In this role, you’ll:

• Create the talent strategy for CBU R&D organization(s), ensuring that organizational design and HR practices and programs are aligned to our new Company and product strategy.
• Work closely with your business leader(s) to understand each team’s current state and desired future state, gaps and priorities needed to achieve business goals.
• Provide guidance and input on org design, workforce planning, location strategy, talent development and organizational planning in alignment with Twilio’s transformational agenda
• Advise on recruitment, performance improvement, promotions, talent mobility, Employee Relations, and termination discussions
• Maintain in-depth knowledge of legal requirements, reducing legal risks and ensuring regulatory compliance

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 10-15 years as an HRBP or related subject area in a transformative environment, with experience supporting technical client group teams
• Demonstrated track record of leading transformational talent strategy initiatives, programs and processes through the employee lifecycle
• Experience building, partnering and implementing meaningful change across a rapid paced, global organization
• Working knowledge of multiple Human Resource subject areas including organizational design, workforce planning, employee relations, performance management, talent development, compensation, diversity and inclusion, and employment laws
• Hunger for learning and problem solving with an approach that opportunities to do so are greater in a complex, ambiguous, fast-paced and ever-changing environment
• Enjoy deriving insights from data to support decision-making and clearly present/ communicate complex ideas
• Strong business acumen

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C. : $164,480.00-$205,600.00.
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $174,160.00-$217,700.00.
• Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $193,520.00-$241,900.00.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Applications for this role are intended to be accepted until October 8th 2024 but may change based on business needs.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.