Director, Technical Engagement
HashiCorp is a fast-growing multi-cloud provider that solves application development, cloud operations, and security challenges so organizations can achieve business-critical tasks powered by innovation. We build solutions that give organizations a consistent way to move and manage their applications, new and legacy, to the cloud.
We are seeking an experienced communications strategist that understands how to develop a world-class engagement framework to support our growing internal technical community. This is a highly engaged, hands-on role reporting directly to the Sr. Vice President of Worldwide Technical Field Operations (WWTFO) and side-by-side 500+ of the best and most diverse technical talent in the industry (Sales Engineering, Solutions Architects, Technical Strategists, Customer Success and Professional Services).
This role is best suited for a “been there, done that” communications professional that thrives in a high growth, fast paced and highly collaborative environment.
Responsibilities:
- Be the “voice of WWTFO” internally at HashiCorp with a clear understanding of best practices on methods, mediums (email, newsletters, video, live sessions) and logical sequencing of change events.
- Develop and maintain ownership of a global knowledge sharing and change management framework for the technical community inclusive of:
- Internal engagement to improve clarity around our vision, mission, strategy and goals.
- Internal marketing of our technical initiatives and programs.
- Launch planning of new service offers, internal technical campaigns and technical enablement
- Executive communications to ensure an efficient mix of top-down, cross functional and bottoms-up awareness
- Storytelling, internal community creation and the development of technical case studies using words that matter to our teams
Requirements:
- Based anywhere in the US (East Coast time zone preferred)
- 5+ years of experience of operating effectively within a technical environment
- Technical writing, storytelling, and/or change management experience a must
- Must be proficient in PowerPoint/G-Slides and any graphic design tool (Adobe Photoshop, Illustrator, Sketch)
- Must have supported events – conferences, sales kick-off, media event etc.
- Experience launching, managing, and driving communication campaigns and then analyzing metrics to make future improvements.
- Bachelor’s in Computer Science, Journalism, Marketing or Communications
Comparable Experience:
Product Marketing, Technical Writer, Program Management, Corporate Communications, Change Management
HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.