EMEA Sales Onboarding Manager (IC-job)
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role:
Elastic is seeking an EMEA Onboarding Manager to design and implement a structured, high-touch onboarding process tailored to the diverse needs of the EMEA region. This role will lead the regional onboarding experience, focusing on continuous engagement with new hires and managers during their first 90 days to ensure alignment with Elastic’s culture, values, and regional priorities. The Onboarding Manager will work closely with regional leadership and cross-functional teams to create a welcoming and productive experience that accelerates new hire performance and retention.
What You Will Be Doing:
- Design and execute Region specific onboarding programs that cater to the cultural, linguistic, and regulatory diversity of the EMEA region.
- Partner with EMEA hiring managers and leaders to ensure onboarding aligns with regional business goals and priorities.
- Act as the primary point of contact for new hires in EMEA during their first 90 days, providing regular check-ins and support to ensure a smooth transition.
- Conduct regular touchpoints with managers to align on onboarding progress and address any challenges.
- Host live onboarding sessions, workshops, and discussions tailored to EMEA-specific needs to foster connection and engagement.
- Facilitate interactive sessions that introduce Elastic’s culture, tools, role expectations, and EMEA-specific priorities.
- Develop customized onboarding plans for new hires based on their roles, experience levels, and regional requirements.
- Provide resources and training tailored to individual needs and aligned with EMEA market dynamics.
- Establish and monitor onboarding KPIs such as time-to-productivity, retention rates, and engagement levels.
- Gather feedback from new hires and managers to identify areas for improvement and continuously refine onboarding programs.
- Work closely with EMEA leadership, HR, and Sales Enablement teams to ensure onboarding supports regional strategies.
- Collaborate with global onboarding teams to maintain consistency in onboarding frameworks while adapting to EMEA-specific needs.
- Provide ongoing guidance and recommendations within the sales organization, sharing best practices.
- Stay informed about EMEA-specific labor laws, cultural practices, and market trends to ensure onboarding programs remain relevant.
- Regularly update onboarding materials to reflect changes in Elastic’s product offerings and EMEA business priorities.
What You Bring With You:
- Bachelor’s degree required.
- 5+ years of experience in onboarding, training, or enablement roles, preferably in a regional or global capacity.
- Demonstrated success in managing onboarding or training programs within the EMEA region.
- Exceptional communication and facilitation skills with the ability to engage a diverse and multilingual audience.
- Strong organizational and project management skills to oversee multiple onboarding initiatives.
- Data-driven mindset with experience tracking and analyzing onboarding performance metrics.
- Ability to work collaboratively with sales, pre-sales, and senior business leaders.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.