Employee Experience Manager
Similarweb is the leading digital intelligence platform used by over 5000 global customers. Our wide range of solutions are used by companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world, by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.
We’re looking for an Employee Experience Manager & Office manager (NYC) to join us in supporting our NYC team and office operations. This role reports to the Director of Employee Experience based in Tel Aviv.
We are thrilled to offer an exciting opportunity for a passionate individual to enhance our workplace culture and contribute to our employees’ overall experience. In this role, you will be at the forefront of creating a productive environment and fostering engagement through a variety of activities, from team gatherings to happy hours. Your efforts will directly influence our employees' satisfaction and well-being.
What You'll Be Doing:
As a vital member of our team, your daily responsibilities will include:
- Onboarding Champion: Act as the primary facilitator and point of contact for new employees, ensuring a smooth and welcoming onboarding experience.
- Administrative Support: Assist NYC employees with their administrative needs, enhancing their experience and helping them thrive.
- Engagement & Experience: Create and execute innovative employee engagement programs and events that promote a vibrant and collaborative workplace.
- Logistics Coordinator: Manage logistics and administrative tasks for ongoing projects and team-building activities, ensuring everything runs seamlessly.
- Budget Management: Oversee and monitor Employee Experience and office budgets, maximizing our resources for the best employee experience.
- Welcoming Presence: Serve as the main point of contact for employees arriving at the office, ensuring a professional and friendly reception.
- Office Environment Maintenance: Maintain and organize the NYC office to high standards by restocking the pantry, tidying meeting rooms, and arranging team lunches.
- Administrative Support for Leaders: Provide essential administrative support to onsite leaders, facilitating their operations.
Who You Are:
This role is perfect for someone who possesses:
- Experience: 2-3 years as an employee experience specialist in a high-tech company and 1-2 years as an office manager.
- Adaptability: Flexibility to thrive in a fast-paced, dynamic, and demanding environment.
- Time Management: Excellent time management skills with the ability to multitask and prioritize effectively.
- Organization: Highly organized with a keen eye for detail and a strong work ethic.
- Proactivity: A willingness to roll up your sleeves and do what it takes to get the job done.
- Communication Skills: Great written and verbal communication skills, fostering open dialogue within the team.
- Service Orientation: A positive, proactive, and solutions-focused attitude with a strong commitment to service.
- Tech Proficiency: Full proficiency in MS Office and strong project management skills.
If you are ready to make a significant impact on our employees' experiences and contribute to a thriving workplace, we would love to hear from you!
*This role is required to be in office 5 days a week.
Why you’ll love being a Similarwebber:
You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.
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