Employee Relations & Compliance Manager

Full Time
San Francisco, CA, USA
7 months ago

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

We are currently seeking an experienced Employee Relations & Compliance Manager to be a part of our growing Employee Relations & Compliance team.  This role will conduct investigations into workplace concerns to ensure compliance with employment laws and company policies and will also provide guidance and recommendations to support positive employee engagement that drives Okta’s culture forward.  It will also provide support to the People Business Partner team and business leaders with managing underperforming employees as needed. This role will work closely with the People Business Partners, Legal, and Compliance teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns. 

Essential Duties & Responsibilities:

  • Conduct prompt and thorough investigations into sensitive employee relations issues, including EEO concerns, and make objective recommendations based on findings. This includes conducting investigative interviews, collecting/reviewing other relevant evidence, analyzing findings to determine whether allegations are substantiated, writing investigation reports, and debriefing relevant stakeholders.
  • Administer employee corrective action when warranted based on investigation findings.Ensure consistent application of policies and procedures.  
  • Use a case management system to document case activity, upload investigative documents, and track investigative outcomes.
  • Present training to people managers and leaders that enables them to appropriately identify and escalate employee relations issues, manage their teams in a compliant way, and support the investigation process.
  • Foster effective relationships with People Business Partner teams, business leaders, and Employment Legal.
  • Coach People Business Partners and managers on how to appropriately manage and resolve moderately complex ER and performance management issues.
  • Support Okta’s leaders and PBPs with performance management and position elimination matters, providing recommendations and guidance in line with Okta’s established guidelines.
  • Support the build of Okta’s Alternative Dispute Resolution program
  • Partner with team members throughout the entire People organization to educate all employees on policies, procedures, and other people compliance principles.
  • Collaborate with Employee Relations leadership to scale and refine the Employee Relations function by developing reactive and proactive initiatives, producing data analytics, providing global employee relations support, and otherwise working to ensure an equitable and transparent employee experience across the company.
  • Participate in the development and deployment of internal ER training and other team projects as needed.

Knowledge & Requirements:

  • Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence 
  • Growth-oriented mindset
  • Demonstrated ability to work effectively in a team environment
  • Effective at managing time and resources while prioritizing and balancing multiple commitments with some input from the manager
  • Able to develop trust and rapport and influence cross-functional partners and business leaders to take appropriate action
  • Able to remain composed, respectful, and empathetic when confronted with difficult and uncomfortable situations related to a workplace investigation and/or performance management effort
  • Able to handle confidential information in a mature and professional manner
  • Ability to navigate ambiguity within a fast-moving and changing environment
  • Ability to use independent judgment, reasoning and analysis, problem-solving skills, and creativity in helping the business solve complex problems
  • Project management experience or experience as a key project contributor

Basic Qualifications:

  • Bachelor’s degree
  • Minimum 3-5 years of relevant employee relations experience, including a focus on workplace investigations, employment legal, performance management, and/or HR business partnering experiences
  • Solid understanding of federal, state, and local labor and employment laws
  • Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity
  • Demonstrated sound judgment and experience in assessing and mitigating risk 

Preferred Qualifications:

  • Advanced degree, law degree, or other specialized training in employment investigations and employment law a plus
  • Experience supporting international employees and conducting international employment investigations is a plus
  • Experience supporting international employees with performance management a plus
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

#LI-Remote #Ll-GM

 

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$132,000—$198,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $148,000—$222,000 USD

What you can look forward to as an Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.