Role OVO-View

Location: Hub based! Bristol, London or Glasgow

But you have the flexibility to work wherever suits you best

Team: Energy Solutions 

Salary banding: £23,000 - £35,000

Experience: Mid-level

Working pattern: Full-time

Reporting to: Chris Chapman - National Account Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Challenging. Rewarding. Fulfilling.

Top 3 qualities for this role: Adaptable. Self-driven. Approachable.

In the words of the team, you should leave your current role for this one because….

You will be part of the team that is taking charge over confirming the suitability and eligibility of homes in our schemes - an exciting and important part of our business!  

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

You’ll be working as part of the OVO’s Energy Solutions team where your key objective is to analyse leads and referrals provided to us on behalf of our clients, this will include property details, build types and existing insulation, heating and renewable measures. 

You will collate the data and make recommendations for energy efficiency improvements.  Your team could be the first point of contact for our customers, so you'll excel at promoting the benefits of low-carbon retrofit in order to help the wider team facilitate the delivery of Government initiatives such as the Energy Company Obligation (ECO) scheme. 

Our goal? To help our members to reduce carbon emissions and save money on their fuel bills.

This role in a nutshell:

This is a great opportunity to join an exciting part of OVO Energy Solutions, you’ll play a part in assisting vulnerable homeowners to access various government grants to help pay for energy efficiency upgrades to their homes. This is part of an ongoing drive towards helping people decarbonise and stay warmer in their homes as well as the drive towards net zero.

Your key outcomes will be:

• Identifying properties via Google maps and other sources remotely 
• Reviewing housing data such as EPC’s and assessment reports, commenting on and proposing new energy efficiency measures
• Calling our customers to discuss and review their requirements
• Supporting the Energy Company Obligation submission team
• Assisting Commercial and Operations functions to ensure the same high level customer journey and customer expectations are met 
• Issuing approved literature to customers in coordination with local authorities and housing associations

You’ll be a successful Energy Efficiency Advisor - (Housing) at OVO if you…

• Can read an EPC easily and identify construction types 
• Have a background in housing, energy efficiency and dealing with vulnerable customers would be ideal 
• Have a basic knowledge of insulation, heating and renewable energy products

Let’s talk about what’s in it for you

We’ll pay you between £23,000 and £35,000 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..