Role OVO-View

Location: Hub based! Bristol, London or Glasgow

But you have the flexibility to work wherever suits you best

Team: Energy Solutions 

Salary banding:  £50,000 - £60,000 

Experience: Expert 

Working pattern: Full-Time

Reporting to: Commercial, Sales & Technical lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Leader, Technical, Problem-solving 

Top 3 qualities for this role: Communication, Organisation, Diligent 

In the words of the team, you should leave your current role for this one because….

“You will be joining a leading Net-Zero business within the Energy Efficiency and Renewable Retrofit housing markets”. 

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’re hiring world-changers. From Customer Liaison Officers to Quantity Surveyors, every role we’re hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey.

This role in a nutshell:

You’ll be working within the Energy Solutions pre-construction team where your key focus will be to manage a team of Technical Support colleagues who are accredited as Retrofit Assessors and aspiring to become Retrofit Coordinators; your role will be split between leading the team in their daily tasks and also leading by example by ensuring compliant designs are reviewed, assessed and available to support the business in achieving its revenue forecasts. You will be responsible for the appointment and management of all professional services supply chain partners and will work collaboratively through the time bound implementation phase of a project to ensure that the goals and objectives of each client are being met, and where necessary, contingency plans are in place to overcome any unforeseen programme delays or slippage.

Your key outcomes will be:

One of your key outcomes will be to coordinate a specialist supply chain to ensure the survey and design journey is delivered in strict accordance with the PAS 2035 Framework and a pipeline of compliant designs are produced in line with our budgetary forecasts.

You will provide leadership and line management support to an in-house team of Retrofit Assessors and aspiring Coordinators. Supporting the development of all members of staff is vital to continued growth of Energy Solutions. 

Survey, data gathering and assessment reports will form the basis of a compliant retrofit design therefore you will be expected to work closely with Retrofit Designers and third-party Retrofit Coordinators to create compliant design solutions using technically applicable energy efficiency measures.

Key responsibilities include: 

• Managing all projects from a Technical perspective during the pre-construction design through to supporting Operational delivery and final sign-off of works (from a design perspective).
• Supplier management of third party specialist suppliers such as Architects, Chartered Surveyors, Retrofit Coordinators, Designers and Assessors, including any required Planning Application or Building Warrant (Scotland) preparation and submission
• Creating projects Design Brief and ensuring all those involved in the design journey adhere to its directives and principles. 
• Undertake frequent site visits in support of the Operations team and ensure all retrofit work is being carried out in accordance with approved designs, and any property specific issues have been addressed in strict accordance with PAS2035.
• Manage an audit regime of Retrofit Coordinator outputs, including Improvement Option Evaluation (IOE) and Medium Term Plans (MTP) to ensure quality, accuracy and compliance requirements are being met.
• Oversee suppliers TrustMark Data Warehouse lodgement and secure all associated Certification in line with agreed timelines.

Within your first 3 months month you’ll:

• Have fully embedded with business process and outputs
• Be comfortable explaining all OVO has to offer (including our mission and benefits)
• Be known in your business area by key collaborators as the department lead for all things Technical 
• Have met with all suppliers to understand capabilities, capacity, competences and provided any gap analysis on your findings

You’ll be a successful Technical Manager at OVO if you…

• have previous experience in a similar management role and hold the Level 5 Diploma in Retrofit Coordination and Risk Management, Or  5+ years hands on experience managing Technical services. 
• An understanding of Energy Company Obligation would be a plus but isn’t crucial
• Are comfortable at juggling multiple things at once! Whether it’s applications, candidates, roles or collaborators - there will be a lot of variety; you’re able to keep on top of it all and are prompt in delivery.

Let’s talk about what’s in it for you

We’ll pay you between £50,000 and £60,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favorite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..