At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Executive Assistant - Head of EMEA Central Sales

Why We Have This Role

Qualtrics is on the lookout for a proactive individual to assist the Head of EMEA Central Sales and another Executive within the EMEA Leadership team. In this role, your primary focus will be on administrative tasks, while also being given opportunities to support team objectives, basic project coordination, and even take ownership of select projects. This role offers a significant chance for career development and learning. The ideal candidate would be someone who is organised, attentive, and eager to grow professionally. You should be skilled at prioritising tasks and supporting the team efficiently. An understanding of the company's basic goals and guiding the executives towards those objectives will be expected. Adaptability, maintaining confidentiality, and a positive approach will be paramount.     How You’ll Grow

• Interdepartmental Collaboration: Supporting teams across different locations and assisting in driving team initiatives can broaden your organisational reach and deepen your understanding of cross-functional processes. This will foster your ability to work effusively with diverse groups while improving your relationship-building and interpersonal skills.
• Process Improvement: The chance to be involved in process improvement initiatives allows for a deeper understanding of the organisation's operations. With time, you'll cultivate problem-solving and analytical skills, and gain a valuable perspective on improving efficiency and productivity within a complex corporate setting.
• Task Prioritisation and Time Management: Managing the master schedule and ensuring executives are spending their time effectively requires significant prioritisation and time management skills. Over time, mastering these skills will position you as an efficient manager, a trait valuable not only in this role but throughout your professional journey.
• Project Coordination: The role involves opportunities to coordinate specific activities and manage business gatherings - experiences that can significantly advance your project management skills. Witnessing projects from conception to completion, you will understand the challenges and learn how to overcome them.
• Communication Skills: Given the nature of the role, constant interactions with different stakeholders at multiple management levels within the organisations, both internally and externally, are inevitable. This will refine your communication skills, particularly in articulating ideas effectively, managing expectations, and resolving conflicts.

Things You’ll Do

• Cross Team Collaboration. Playing a crucial role in supporting teams across different locations, you'll ensure smooth communication and even help drive certain team initiatives. The Executive Assistant (EA) will assist with planning and execution of team all hands meetings, offsites, and socials. 
• Rhythm of Business Coordination. The EA will manage the master schedule (including annual and quarterly meetings) by arranging meetings and ensuring that the executives are spending their time effectively on the priorities that matter. 
• Process Improvement. Part of the day-to-day role for the EA will involve taking over some of the basic process improvement to support the business (e.g. see around corners to proactively solve potential issues and understand if we are making progress in areas necessary to goal completion).
• Administrative Assistant & Project Management . The EA will help set and track agendas for given meetings, take notes and/or action items to document the decisions made in meetings, submit expenses monthly, and provide other administrative support as needed.
• Travel and Logistics.  As an essential part of your role, you'll be tasked with ensuring that every journey—whether by land, air, or sea—is smooth, efficient, and aligned with our executives' schedules. This will involve researching the best travel options, coordinating with travel agencies, managing itineraries, and ensuring that any potential hiccups are addressed proactively. Your expertise will make certain that travel is not just about reaching the destination, but about optimizing the entire experience.

What We’re Looking For On Your CV

• 3-5 years Administrative Assistant experience in a fast-paced, technology or startup environment.
• High level of Business Acumen and ability to navigate complex corporate organisations
• Fluency in English & German is required. Fluency in English & German plus French or Spanish or Italian is advantageous.
• Experience supporting an organisation with agile processes and innovative workflows preferred.
• Experience working in a sales organisation or having an understanding of a sales business is preferred
• Strong organisational skills with the ability to stay on top of and complete multiple tasks in a timely manner.
• Expert level written and verbal communication skills.
• Strong problem-solving skills.
• Consistently produced work with the highest level of attention to detail.
• Consistently deliver high-quality professional customer service to internal and external customers with the ability to be personable and happy to help in a variety of situations.
• Visionary spirit: ability to take the initiative, work independently and accomplish tasks.
• Adaptive: tackle new tasks with little notice or instruction.
• Work collaboratively with all other executive admins at headquarters and remote locations to maintain a smoothly working corporate environment.
• The utmost level of integrity and discretion in handling confidential information.

What You Should Know About This Team

• Goal-Oriented Approach: We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives. Every single task we perform is aligned with these goals.
• Multifaceted Roles: Our roles are not limited to administrative tasks. Instead, we have the opportunity to lead specific projects, improve processes, and drive team initiatives, allowing us to grow professionally.
• Collaborative Environment: Partnering with teams across different locations, we foster a culture where smooth communication and collaboration reign supreme.
• Visionary Spirit: Our team values the ability to take initiatives, work independently, and accomplish tasks. Everyone has the freedom to think ahead, anticipate potential issues, and find ways to tackle them proactively.

Our Team’s Favourite Perks and Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing.
• Worldwide and diverse community that enjoys helping each other.
• We take pride in creating an open and collaborative work space.
• At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

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