Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About The Role

What’s your superpower? If you said keeping your audience informed and engaged, we may have a role for you. ThousandEyes is looking for a Communications Manager to join our Employee Experience and Communications team. In this role, you will create and execute an employee experience and internal communications strategy for our ThousandEyes Global Sales organization, ensuring team members feel informed and engaged and have a single source of truth for company-related information. We’re looking for someone who can listen intently to understand what resonates, loves to experiment and brings creative ideas to the table to ensure key information lands clearly across audiences. If you live to get into the details, are dedicated to connecting people with the right information at the right time and are constantly on the lookout for new ways to engage and motivate teams, come join our band of superheroes!

What You’ll Do

• Execute a communications strategy that reinforces our business objectives and cultural values. ·
• Provide executive communications support for the ThousandEyes chief revenue officer, including executive correspondence, presentations and social media.
• Organize and develop content for organizational events and communications, such as town halls and all hands meetings, and design and execute ongoing communications vehicles, such as newsletters, presentations and intranet. ·
• Partner closely with the Sales senior leadership team as it relates to communication needs and mentor leaders on messaging and delivery. 
• Build relationships within the ThousandEyes Sales and Cisco Global Specialists organizations to understand communications needs and develop relevant and timely communications.

You Are

• Innovative. You’re not afraid to try something new, even if it doesn’t work out. You love to experiment, solicit feedback and learn from each iteration. You’re aware of the latest trends and are always thinking about ways to innovate our work. ·
• A reporter at heart. Your inquisitive nature helps you understand concepts so that you can articulate to your audience exactly what they need to know and which action to take. ·
• Phenomenally clear. You can distill complicated ideas to just the right number of words. You’re an excellent writer and listener and can pinpoint what compels an audience. ·
• Organized. You sweat the details and plan for contingencies. You can easily juggle multiple projects at once. You’re flexible, like thinking on your feet and can adjust for the unexpected. ·
• Fiercely collaborative. You don’t mind rolling up your sleeves to get the job done. You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish relationships that enable you to give feedback and coach others. 
• Resourceful. Don’t have the answer? Not a problem. You use your ingenuity and relationships to find what you’re looking for.

Qualifications

• 10+ years communications or related experience; sales communications experience preferred. ·
• A bachelor’s degree with a major in communications, journalism, public relations, marketing or related field preferred. ·
• Superlative written, verbal and visual communication skills, including the ability to effectively communicate with a wide variety of audiences. ·
• Demonstrated understanding of communication concepts/functions and software tools (Microsoft Office 365 SharePoint, Word, PowerPoint, Excel, Adobe Creative Suite). ·
• Understanding of AP style a plus. 
• Ability to travel up to 10%.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

132,300 - 158,900 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.