Job Description:

The Field HR Shared Services team is the newest function of the rapidly growing HelloFresh Field HR Team. This exciting function is designed to help streamline and improve all administrative related tasks in order to  have better data, smoother processes, more efficient payroll and much more. The Field Shared Services function is the backbone of the Field HR Team and  will stretch across all locations. It will grow as we expand HelloFresh, Green Chef, Every Plate, and Factor across the US and provide internal job growth along the way. 

As a Field Shared Services Associate, this role is critical to ensuring all day to day administrative tasks are completed in order to enable Hellofresh Distribution Centers in the network to run successfully. Shared Services Associates will work closely with various departments, and are committed to teamwork. You will be one of a team of associates where the schedules will be split in order to cover a  full 7 day work week. The role is hybrid, requiring a rotating schedule of on-site and remote days each week.

Data drivenness is one of the key foundations of our Hellofresh DNA and critical operational decisions such as labor planning and staffing are heavily reliant on FSS processes and data integrity. A successful candidate will be an individual that can exercise independent judgment, have key attention to detail, have problem solving skills, a sense of urgency,  and possess excellent communication skills. One of the key traits of a successful candidate is having a data driven/data integrity mindset and striving to ensure our data is consistent and accurate. This includes:

• Accurate timekeeping
• Accurate employee data assignments
• Roster accuracy
• Processing timely data changes

In addition a key to success is the drive to always be looking for opportunities to get involved and grow with the company. 

• Provide generalist support to the facility in all areas of Human Resources
• Provide payroll support and data entry responsibilities for timekeeping accuracy and reporting
• Utilize and reference local HR tools, systems, and data sources to perform roster audit exercises
• Update and audit shift codes & schedules in Workday to ensure roster accuracy
• Manage & audit employees profiles in Workday to make sure they are properly reflecting their shifts, managers, and employment status
• Maintain employee records for HelloFresh and Temporary employees to ensure accuracy
• Manage associate callout system including verification of time off hours, use data exports to support operations shift planning, and use system functionality to send out critical site communications to applicable employees
• Assist with new hire orientations as needed
• Meet SLA requirements for resolving associate and manager inquiries presented through Zendesk ticketing system
• Participate and execute on special projects as assigned

You are…

• Proficient with Time Management: tracking/monitoring production
• Technically Savvy: computer literacy 
• Strong in HRIS/Payroll Systems such as Workday 
• Results Driven
• Self-Motivated: take initiative to make improvements
• Process oriented

• AA/AS degree or equivalent job experience
• Minimum 2+ years of human resources and/or administrative experience
• Working knowledge of payroll and timekeeping processes
• Knowledge of database software, email systems, and office software
• Self-motivated, goal-oriented and energetic with a passion for solving people problems
• Thrives in high growth, fast paced environments
• People-oriented and highly interpersonal; able to cultivate collaborative relationships across the organization
• Superior verbal/written communication, organizational, computer (Microsoft Word, Excel, PowerPoint) and data entry skills
• Demonstrated ability to handle confidential information with professionalism and tact
• Must be able to commute to and work from a field DC location as needed. This could include multiple times per week and can flex up to 100% onsite 

You’ll get…

• Competitive Hourly Wage & 401K company match that vests immediately upon participation
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Monthly birthday celebration 
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.