Hybrid/Remote Dublin

We believe that we are better together, and at Owl Payments Europe Limited (a company of Tripadvisor) we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Owl Payments, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

A newly formed Financial Crime Team is looking for a Financial Crime Manager to join the team on a full-time, permanent basis. Reporting to the MLRO / COO, you will support the execution of all necessary actions to ensure achievement of an effective Financial Crime Compliance program. Specific responsibilities will include working with all areas of the business to ensure adherence to compliance standards; project planning, (internal and external) to ensure awareness of and adherence to compliance standards and updating processes and procedures to assure the company remains in compliance with laws, regulations and ethical standards amid any changes to business practices and external expectations.

Your primary stakeholders will be other members of the Financial Crime team, the Compliance department, People Operations, Finance, and Internal Audit teams. You will also be charged with building effective working relationships with colleagues in a range of different business teams, including looking for ways to continue to enhance the visibility of the Financial Crime Team.

What You’ll Do:

• Develop, manage and mentor and a team of analysts who manage the onboarding and ongoing monitoring of the Owl Payments Customer base.
• Conduct QA of the financial crime team actions and provide feedback / training where required
• Ensure the team has onboarded customer applications within the allocated SLA.
• Ensure the teams’ alerts/queues are investigated, actioned/escalated/closed within the allocated timeframes.
• Identify trends/gaps and provide training to the team on new/emerging trends
• Completion of STR's in a timely manner
• Ensure SLA's are met in line with the company's objectives
• Escalate issues to the Senior Management and action accordingly
• Manage team meetings and assist in training needs within the team
• Continually identify process improvements from a customer's perspective and make recommendations to senior management

Skills and Experience Required:

• Strong knowledge of fintech operations, AML/CFT regulations in Ireland with an emphasis in the EU/UK market
• 5+ years of experience in roles in onboarding, compliance, AML/CFT risk and/or fraud
• Previous experience in establishing a financial crime team is an advantage
• Previous experience in an EU regulated firm
• Previous experience onboarding customers a distinct advantage
• Previous experience in a KYC/KYB refresh role
• Previous experience in a Payment Institution and/or an E Money firm is an advantage
• Previous experience in an AML transaction alerts role
• Experience in submitting STR's
• Strong analytical and problem-solving skills with exceptional attention to detail
• Excellent communication and interpersonal skills with the ability to effectively work to tight timeframes
• Proficient in the use of MS Office (experience with financial/banking systems a distinct advantage)
• Ability to work independently and part of a team
• Ability to develop the team you manage
• Strong organisational skills and multi-tasking on different projects

Skills and Experience Preferred:

• Knowledge/ experience in the payments / fintech industry;
• Previous experience working in an intelligence function;
• ACOI / Compliance Institute, ICA or similar certification

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request Please include the job requisition number in your message.

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