Global Partner Programs Manager

Full Time
Remote US
10 months ago
About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Reports to Head of Worldwide Partner Programs

The Role: 

The Cloudflare Global Partner team is focused on accelerating the adoption of Cloudflare solutions by attracting and growing partners who can acquire new customers and make them successful.  Our goal is to recognize our partners’ successes as they harness the collective strengths of our organizations to deliver an exceptional experience for our customers.As a Partner Programs Manager, you will join an existing programs manager and work hand in hand with the global partner organization to design and operationalize our process and programs to support and accelerate our various go to market partner strategies.

Responsibilities:

  • Collaborate with channel leadership, channels and alliances to gather requirements for the programs
  • Track and maintain a multi-type and multi-tier structure to support various types of partners
  • Build project plans with internal business partners for partner programs, including criteria and benefits tables for each partner type and tier
  • Design, build and maintain certain aspects of our Partner Programs including, Program Guides, MDF Programs, Incentive Programs, Deal Registration, etc.
  • Work closely with Partner Operations and Partner Business Development resources to develop and scale appropriate incentive and reward models for our partners globally
  • Work with our partner enablement manager on certification programs and competency assessments to be communicated to partners
  • Assist in efforts to manage and evolve partner agreements and contracting processes, working in close coordination with legal, contract, and partner operations
  • Work in coordination with partner operations to design and edit channel rules of engagement
  • Document policies and processes to support all aspects of the program and enable global execution

Qualifications:

  • Minimum 5 years of experience working in an enterprise software firm.
  • Minimum 5 years of experience building or operating in multi-type and multi-tier partner programs that include the world’s leading Global System Integrators, Infrastructure providers, Service Providers, ISVs, Technology partners and the broader Channel Partner community
  • Ability to work independently, adapt quick, problem solve and maintain a positive attitude
  • Cross-team functionality and organization skills and a strong ability to influence at all levels
  • Excellent communication and presentation skills
  • Experience working with VARs/MSP/MSSP channel partners or distributors
  • Experience working with partnerships within the security and cloud technology industry.
  • Experience in enabling success of a broad ecosystem of partners via programs that can be standardized and rolled out globally to thousands of partners

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $161,000 - $197,000.
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $186,000 - $228,000.
  • For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.