Global Project Manager - Top Accounts (They/She/He)

Full Time
Barcelona, Spain
3 months ago

 

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Join the Global Account Management Team as Top Accounts Business Analyst and become a key member of the Partners and Brands Global team, ensuring we have the best Account Management local team possible and that we implement and coordinate with the local teams all the relevant new commercial processes.. We offer a challenging and dynamic environment with many opportunities for learning and development.

THE JOURNEY

  • You will be responsible for coordinating and leading important Strategic Initiatives that will have an impact in more than 20 countries
  • You will have full responsibility over all the Commercial projects impacting AM team, such us:
    • Define and improve Account Managers Ways of working
    • Account manager internal processes: Segmentation, mapping process
    • Commercial projects: Preferred partnerships, Salesforce for AMs
  • You will need to create all the relevant dashboards, reports and playbooks needed for these new processes
  • Support the Enablement on projects that impacts AM team, such us: defining onboarding materials, tools needed for hiring processes  and trainings needed
  • Lead relationship and specific projects with some Global QSRs 
  • Develop important analysis, reports and tools for the Global QSRs and for Local Big Chains when needed
  • Be the “Go to person”/ Expert of all the AM Commercial topics related to AM world
  • Main areas of contact:

    • HQ, Regional and Local partners team
    • HQ Partners and Brands team

WHAT YOU WILL BRING TO THE RIDE

  • Degree in Business, Business & Law or Project management 
  • + 4 year experience in Project management or as Account Manager responsable of large accounts
  • Excellent stakeholder management and commercial skills
  • Data Driven to be able to do deep dives and work on your own analysis
  • Proactive, passionate about analytic and objective focus oriented : you enjoy deep diving into problems and data to find the root cause and improve processes
  • Excellent communication skills (oral and written) 
  • A person who is willing to know the local culture in-depth and is capable of identifying interesting insights to improve partners' experience with Glovo.
  • Occasional traveling required. 
  • Project Management Skills is required 
  • Fluency in English is required.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!