Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Main Responsibilities:

• Coordinate administrative activities with internal teams:

   - Collaborate with departments such as legal, communications, and operations to ensure alignment on public affairs strategies and messaging.

   - Facilitate meetings or working groups to discuss priorities, campaigns, and stakeholder engagement efforts.

   - Serve as a liaison between different teams to streamline workflows, share information, and address any cross-functional challenges.

• Follow up on incoming external inquiries from regulators and stakeholders:

   - Act as the point of contact for external daily inquiries, including those from government agencies, semi government stakeholders.

   - Respond promptly and professionally to requests for information, clarification, or meetings, coordinating with relevant internal experts as needed.

   - Maintain a database or system to track and document inquiries, responses, and follow-up actions to ensure accountability and thoroughness.

• Assist in implementing quarterly plans and initiatives and follow up on progress:

- Work with the head of  public affairs to translate monitors goals, plans and initiatives.

- Support the execution of the quarterly plans.

- Regularly review progress, identify bottlenecks or challenges, and collaborate with team members to address issues and keep initiatives on track.

Requirements:

• This role is open only to UAE Nationals

• UAE passport & Family book (Khulasat Al Qaid)

• 1-2 years of experience in a similar role or communication function or front facing functions. Fresh graduates who are eager to learn and develop their career will also be considered.

• Language: Fluent in Arabic/ English

• Education: policy, business administration, communication degree is preferred but not essential

Benefits and Diversity

• 25 days of Annual Leave + Public Holidays
• Comprehensive Medical Insurance
• Free Deliveroo Plus - Free delivery and access to special offers
• Enhanced Maternity & Paternity benefits
• End-of-year parties and regular social events
• An extremely fun team to work with!

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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