Head of Krakow & SouthEast (They/He/She)

Full Time
Kraków, Poland
11 months ago

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo is looking for a team-oriented, highly results-driven and passionate leader to join the Regional team in Poland. The Regional team is deployed in all the top cities in Poland, leading our growth and working on delivering on our vision of giving everyone easy access to anything in every city in Poland. 

The Head of Cracow & South East will be responsible for the performance of the business in Cracow and several other cities in Małopolskie, Sląskie and Podkarpackie, and will manage and develop a team to lead such cities to success. 

Within this role, the successful individual will lead a team, set the commercial strategy together with the sales leadership, sign and grow strong partnerships, monitor and improve supply and growth KPIs, and own the Area P&L.

THE JOURNEY

  • Lead a team in charge of managing a group of existing cities and drive them to success.
  • Own the P&L, as well as the key growth and profitability metrics for your area.
  • Work together with the Regional Director and the functional heads to define winning sales, growth and operations strategies for your cities, and own its implementation.
  • Identify and sign local partnerships, building and managing a commercial dream team.
  • Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence.
  • Institute best practices and processes which can be replicated across all areas.
  • Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level.
  • Lead by example in accordance to our values and set high standards for the team.

WHAT YOU WILL BRING TO THE RIDE

  • You have +6 years of experience in consulting / business development / start-up or similar. Previous experience managing and developing small teams is a plus
  • A strong track record of excellent performance delivering challenging KPIs and / or projects
  • Managerial, 360 view: good understanding of all the key drivers in a business P&L and how to affect them
  • Highly polished communication skills - speaking, writing, presenting and negotiating. Ability to work with remote teams through clear and concise communication
  • You are a methodological fast learner who is familiar with CRM tools (Salesforce, Dynamics, etc)
  • Be an owner mindset: You are committed to growing Glovo in your cities, and digging deep to solve bottlenecks. You’re solution-oriented and don’t take no for an answer. 
  • Ability to balance swift pace of execution with attention to detail 
  • Superior analytical skills and willingness to roll up your sleeves to get it done
  • Excellent Polish and English, written and spoken
  • You live in Cracow, are willing to relocate or to spend a minimum of 3 days/week at our office there

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!