Head of Presales
About us
Synthesia's vision is to build the first fully programmable video generation platform and help everyone transform non-video content into video. We are the world’s leader in synthetic AI, working with some of the world’s biggest corporate and media brands; BBC, EY, Facebook, McDonalds, Amazon and WPP, to name a few! We already partner with big celebrity names such as David Beckham and Lionel Messi, a campaign collaboration which also received a Cannes Lion Award in 2021. We have crazy user traction with our first self-service product for businesses in just 6 months since the unveiling! Despite the product still being in public beta, we have a very high NPS of 71 and growing! Today we are a 300+person company having recently closed our Series C investment round of $90m from names like Mark Cuban, First Mark Capital, Kleiner Perkins, Seedcamp, Google Ventures and more! Currently ranked 4.8/5 on G2 🌟 We are officially a Unicorn company!!!🦄🎉 Not sure what we’re talking about? Check out our brand video that explains what we’re doing at Synthesia in a way that even our grandparents *kind of * understand what this AI video stuff is all about!
About the role
We are seeking our first ever Head of Pre-Sales to join our team in London. At Synthesia, our Pre-Sales team plays a crucial role in aligning prospect and customer expectations throughout the sales process. The Head of Pre-Sales will leverage their experience and knowledge to implement strategies that contribute to Synthesia's overall revenue goals. This role involves not only leadership responsibilities but also hands-on involvement in day-to-day activities, given our current structure. The ideal candidate will be passionate about Pre-Sales, excited to make an impact, and be eager to lead and develop a team of Pre-Sales specialists.
What you’ll be doing…
- Owning our Pre-Sales strategy, emphasising post-sale expansion and customer adoption, and enabling a seamless transition to post-sales.
- Being a hands-on leader in the team; supporting on daily tasks when needed.
- Collaborating closely with the Head of Services to ensure a seamless alignment of pre-sales activities with pilot programs managed by Services.
- Defining and tracking key performance metrics for the presales team with a focus on conversions.
- Leading, mentoring, and developing a team of Pre Sales reps.
- Complete RFIs/RFPs and assist in preparing proposals and supporting materials in the sales process.
- Providing guidance and support to achieve team goals and individual performance objectives.
- Collaborate with the sales team to understand client needs and deliver compelling pre sales presentations and solutions.
- Becoming an expert in the Synthesia product and our service offerings; ensuring the pre-sales team is well-versed in presenting solutions effectively.
- Overseeing the creation of tailored proposals and presentations addressing customer requirements and demonstrating value.
- Collaborate with various departments to ensure alignment in strategies and messaging supporting post-sale objectives.
- Answer technical, functional, compliance, security, and architecture questions for internal colleagues and customers.
- Coordinate vendor assessment processes, including security reviews.
- Liaise with technical colleagues for in-depth responses.
We’d love to hear from you if you have…
- Around 6+ years of experience in Pre-Sales with a minimum of 3 years as a manager in hyper-growth companies
- A passion for building, developing and coaching teams to success, with strong examples of doing so
- A results-focused, target driven approach to your work, with a track record of success
- Exceptional written and verbal communication skills with strong presentation skills
- Strong analytical and problem solving skills
- Genuine interest and excitement in the Synthesia product and our goals
Our culture
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.
Benefits
📍A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Thursday
💸 A competitive salary + stock options
🏝 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)
🏥 Private healthcare through AXA, including mental health support through the Stronger Minds service
🧓 Synthesia contributes 3% and employee contributes 5% on qualifying earnings
🚲 Cycle to work scheme
🥳 You will join an established company culture with optional regular socials and company retreats
🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
👉 You can participate in a generous referral scheme
💻 A brand new macbook, plus a working from home stipend for any extra equipment you need