A universe of opportunities. Open to you.

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer.

Life at Payoneer is a global community, where you’ll work with colleagues all over the world. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.

We are looking for a HR Leader, Israel to join an extremely fast-growing global Fintech business. The ideal candidate will be comfortable in a fast-paced, multi-tasking, high energy environment. 

Location

Israel

What you’ll be spending your time on

• Partner with Israel site leadership
  • Serve as a trusted advisor to the Israel site leader and extended site leadership team.
  • Partner with Communications team to ensure effective internal communication in Israel.
  • Partner with Employee Engagement team to drive initiatives to improve employee engagement, satisfaction and retention.
  • Foster a positive, inclusive, and high-performance culture within the Israel office.
• Partner with the Senior Director, Global People Services to design, develop and implement the People Services operating model and strategy
  • Establish new ways of working that enhance the employee journey.
  • Streamline and establish global consistency across our practices, policies, processes and procedures where possible, while balancing local needs. Ensure efficient collaboration and an equitable employee experience globally.
  • Achieve greater HR focus on strategy, knowledge sharing, eliminating duplication of efforts, and improving quality of HR services to employees and people managers globally.
  • Bring appropriate focus on operational excellence, risk and controls in the design of processes and solutions.
  • Foster continuous improvement of HR solutions and ways to make HR more effective
  • Leverage data and insights to inform our strategies.

• Oversee and manage HR policies and local labor requirements for Israel
  • Lead the 3-person People Services HR team in Israel
  • Ensure compliance with labor laws, requirements, and regulations, always keeping abreast of the market & regulatory trends, and taking necessary actions to adhere to any changes.

• Formulate, maintain and implement local HR handbooks & policies.

• Review local HR policies & practices, identify issues/risks/opportunities, and drive the solutioning forward. Elevate opportunities for global consistency.

• Provide HR support and consultation to leaders and employees Oversee audit and risk management needs.
• Oversee local HR programs / projects / processes for Israel while collaborating with cross functional teams and key stakeholders
• Oversee employee lifecycle programs (onboarding, internal mobility, offboarding, etc)
• Oversee local employee relations processes and documentation such as leave of absence, performance improvement plans, immigration, terminations of employment, etc.
• Redesign processes associated with the onboarding and offboarding program, to ensure a positive employee experience for new joiners and employees who exit. Elevate opportunities for global consistency / leverage.
• Collaborate closely with rest of HR organization such as HRBPs, Total Rewards, Organizational Development, etc. to understand critical employee interactions and journeys, identifying moments that matter and developing solutions crafted to mitigate pain points and improve the employee experience. Elevate opportunities for global consistency / leverage.
• Develop and implement programs and tools that will elevate the workforce experience across the site and positively impact employee engagement, performance, and retention. Examples could include: L&D offerings, locally relevant employee incentives and perks, DEI strategies/programming, etc.
• Act as Sexual Harassment Prevention Officer for Israel office ensuring labor compliance in line with local requirements.
• Drive global initiatives

• Take a global perspective in reviewing HR processes/programs/offerings, identifying opportunities, and creating process maps and solutions to address needs.

• Participate in global HR cross-functional projects.

Is this you?

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

For this role, you are/have:

• A strategic HR leader with proven ability to lead and influence multiple business stakeholders across different culture and jurisdictions.
• Strong business acumen with excellent transformation, stakeholder management, and influencing skills both onsite and remotely
• Demonstrated ability to influence decision-making through data-driven insights
• Skilled communicator across all levels of the organization with the ability to flex and adapt with business needs
• Well-versed in HR business processes, HR standard operating procedures, and labor compliance/policy protocols, with experience standardizing, implementing and evaluating HR services and programs at global and regional level
• Familiar working in a “roll up your sleeves” environment that is rapidly scaling globally
• Strong people management skills coupled with empathy and coaching skills
• Ability to multi-task; high attention to detail
• At least 10 years of HR leadership experience in both regional and global environment
• Enjoys working in a dynamic and agile work environment
• Skilled with modern HR solutions and services, digitally savvy and able to apply insights from HR data & analytics into practice
• Successful track record of delivering HR goals on regional and global level
• Excellent verbal and written skills in English.
• Strong working knowledge of MS office
• Familiar with global landscape and requirements of public company    

Who we are:

Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere.  From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.

 About HR People Services Team

HR People Services team is a newly created global team that will provide centralized HR services, HR discipline and HR infrastructure support (global & regional programs and policies) that ensure an equitable and consistent experience for all employees. The team will support business functions as well as employees, and work closely with HRBP teams in providing the best HR experience based upon organizational strategy, wider organizational structure and current business needs.

Newly created HR People Services global team will deliver:

• Strategy: Formulate the overall strategy for HR People Services model at global level to ensure that the organization benefits from greater structural flexibility, improved organizational learning, and better utilization of managers and employees time to re-position the contribution of HR as a business-driven function, focused on its strategic role in facilitating and supporting organizational change
• Transformation Plan: Develop a strategic and implementation plan that ensures the transformation of HR activities to HR People Services model including greater HR focus on strategy, shared knowledge and systems, elimination of duplication of efforts and improving quality of service to employees and people managers.
• Policy Implementation: Ensure all HR policies and procedures are implemented consistently across the region, in compliance with both global standards and local regulations
• HR Services: Manage day-to-day HR tasks such as processing leave requests, benefits related HR tasks, and maintain employee records
• Query Resolution: Act as the first point of contact for all HR-related queries from employees, people managers and provide timely and accurate HR solutions and services
• Reporting and Analytics: Collect and analyze HR data to identify trends, issues, and opportunities for improvement. This includes workforce analytics, turnover rates, and employee satisfaction metrics in conjunction with HR Ops team’s support
• Employee Onboarding and Offboarding: Facilitate onboarding process for new hires, handling probation management and managing the exit process for departing employees, ensuring a smooth transition during employee life cycle
• Collect employee’s HR queries which will be used for digital HR portal in the future for self-service
• Learning and Development Support: In close coordination with HRBP team or global L&D team to implement training programs and professional development opportunities for employees within the region based on needs (this can vary depending on the region)

Designed to serve all employees within a specific geographical region:

• Provide localized support that understands the unique cultural, legal, and business context of each region while maintaining global HR standards and practices
• Divide into the following key regions: Americas, Asia-Pacific, China, EMEA and Israel
• Equip to handle the specific needs and challenges of their region, ensuring a more personalized and responsive HR services

Core Attributes:

• Global Mindset: We will think global first and develop programs, products and services that can be easily customized for regions; thinks about bring global partners and stakeholders along on the journey and involving early​
• Ruthless prioritization and tradeoff framework: understands how to make effective tradeoff decisions, contract the work and prioritize using effort and impact​
• Use of data and analytics: Understands input and output metrics, looks beyond simple Net Promoter Score (NPS) to tie correlation of products and services to behavioral changes, team effectiveness and business performance improvement, employs listening mechanisms to gather anecdotes​
• Mechanistic Thinking: Understands that mechanisms unlock scaling and capacity to do more​
• Balances deep dive with big thinking: Sweats the details, but doesn't get stuck in the weeds, will be a thought partner, not just execution​
• Builds Trust: Knows the business, leaders and people; speaks plain language, not HR-speak; do what we say and say what they do
• Resilience: Demonstrates grit and determination; cope with change and difficult situation, have positive attitude and persevere through tough time; is not rigid in thinking
• Progress over perfection: Embraces agile development methodology, comfortable experimenting, comfortable with 70-80% of the data to formulate a hypothesis
• High Judgement: understands that context matters; doesn't blindly follow process or policy; seeks diverse opinions and help to make the best decision for people and the company

#LI-Hybrid