What You'll Do

• Identify and engage integration vendors to deepen Wayfair’s integration capabilities and suppliers to broaden our integrated supplier network
• Assess and resolve data integration/exchange issues in a timely and accurate manner
• Act as the go-to person for our suppliers as they resolve day-to-day issues, and provide support by training and educating them on the use of Wayfair tools
• Work effectively across our global team to ensure efficient collaboration
• Provide support and build relationships with vendors, suppliers and internal stakeholders to expand and improve Wayfair’s full integration menu and increase supplier adoption
• Think critically about our internal processes, proposing and implementing solutions to improve efficiency, effectiveness, and the overall supplier experience
• Act as a critical liaison between vendors, suppliers, and internal teams to gather user feedback, facilitate conversations, and leverage feedback to propose solutions to drive improvements
• Test new, innovative ideas in pilot programs, identifying patterns and recommending improvement opportunities

What You'll Need

• 3-5 years of E-commerce, corporate retail, consulting, tech, sales, support or general account management experience, not required but preferred. 
• Articulate and persuasive communication skills, both written and verbal, in English and Mandarin
• Ability to work with a great level of autonomy, to prioritize tasks efficiently and to quickly adapt to change
• Ability to work collaboratively and foster great working relationships with various stakeholders
• A track record of successful project and relationship management skills
• Innovative problem-solving skills, plus the ability to dissect and determine root causes of problems, then implement solutions
• Ability to multi-task and thrive in a fast-paced environment
• Growth mindset and enthusiasm about professional development
• Proficient distilling ambiguous data (GBQ, SQL, Excel, etc.)

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.