IT Project & Program Manager I

Full Time
San Francisco, CA, USA
8 months ago

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

The IT Strategic Partnerships team is responsible for ensuring the success of Pinterest’s vendor partners from an IT perspective. We coordinate global projects within set deadlines, organize and facilitate meetings with key teams across the company and define expectations with internal and external stakeholders. Our goal is to be trusted partners within the technology space and provide frictionless but secure access solutions to our tools and data.

What you’ll do:

  • Coordinate vendor onboarding globally with internal and external stakeholders ensuring teams are set up for success on day one
  • Investigate end-user feedback to determine root cause, track impact and work cross functionally to improve the experience
  • Evaluate escalations, troubleshoot and advise on next steps to work collaboratively with our internal teams
  • Build relationships across engineering, corporate security, sales, trust & safety and finance teams to ensure ongoing success of company goals
  • Document and communicate status, issues and risks in a timely manner to internal and external stakeholders

What we’re looking for:

  • Strong relationship-building skills with the ability to engage and influence others towards achieving common goals
  • Dedicated self-starter to identify a problem, research and troubleshoot using available resources and improve processes
  • Experience in project planning and execution; being able to identify a problem, map out the scope and identify stakeholders to deliver a scalable solution
  • Success in multitasking, prioritizing and pivoting in a fast-paced environment
  • 5+ years of experience in IT or facilities focused project management or equivalent

Relocation Statement:

This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only$68,850—$142,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.