About SumUp

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams.

Small business owners are at the heart of all we do, so we’re creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a team-first attitude, our diverse teams across Europe, South America, and the United States work together to ensure that small business owners can be successful doing what they love.

  Team Description

You’ll join SumUp’s People Operations team in Poland, supporting our growing Warsaw office and working closely with the People Ops & Payroll Lead and the local People Partner.

This is an office-first role, placing you at the centre of day-to-day people operations and the employee experience in Poland. You’ll be a visible, trusted point of contact for employees and contractors in the Warsaw office, supporting them through key moments in the employee lifecycle. You’ll receive structured onboarding, close guidance, and hands-on exposure to People Operations and Payroll processes, with increasing responsibility as you grow.

  What You’ll Do

• Support core People Operations administration for employees and contractors in Poland

• Prepare and manage employment documentation and lifecycle changes in Workday

• Assist with onboarding and offboarding, ensuring a smooth and welcoming in-office experience

• Respond to employee queries with care, accuracy, and confidentiality

  Progressively take ownership 

• Independently manage people administration tasks for Poland (contracts, changes, documentation)

• Support payroll preparation by ensuring accurate and timely people data

• Coordinate administrative processes for B2B contractors, including invoice handling

• Maintain accurate records and documentation across People systems

  Office & Culture Support (~20%)

• Support the smooth day-to-day running of the Warsaw office

• Coordinate with vendors, suppliers, and office partners

• Support office onboarding, hardware coordination, and internal events

• Assist with invoice processing and basic budget tracking

  You’ll Be Great for This Role If You

Must-have

• Are fluent in Polish and English

• Have some experience or education in HR, People Ops, administration, or a related field

• Are detail-oriented and care deeply about data accuracy

• Feel comfortable working with systems and spreadsheets (Google Sheets / Excel)

 

Nice-to-have

• Understanding of Polish labour law

• Experience using Workday or another HRIS

• Interest in automation, AI, or improving operational processes

 

Ways of working

• You’re curious, proactive, and eager to learn

• You’re organised, reliable, and comfortable juggling priorities

• You adapt well to change and aren’t afraid to ask questions

• You communicate clearly and enjoy working closely with others

  Why You Should Join SumUp

🌎 Opportunity to work from our vibrant Warsaw office with inspiring art-filled lounges and a skyline terrace. This involves an office-first setup

🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone’s perspectives are respected and embraced

🚴 Fitness support: work out on-site at our gym or explore the city using the Multisport Card, subsidised by SumUp for access to sports facilities across Warsaw

🩺 Commitment to well-being: access health insurance coverage for you and your family, plus life insurance to further protect your peace of mind

💰 PPK (Employee Capital Plan): grow your savings with joint contributions from SumUp and the State

🏖 Generous time off: enjoy 26 days of paid leave plus public holidays and special leave days

🌴 Break4me: 1-month sabbatical after 3 years of service

🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.

We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our core values and culture shape everything we do, fostering inclusion, learning, and belonging.

SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.

👉 Explore more about our culture on our careers site, or follow us on LinkedIn and Instagram.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.