Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

We are looking for a Business Development Manager to collaborate closely with our Global VP of Business Development as well as our American Sales and Marketing leadership to further expand our BDR team in our Durham hub. 

As a Business Development Manager you will focus on hiring, onboarding and leading a team of BDR to create qualified opportunities for the sales team. As well as creating and optimizing operational processes to ensure maximum efficiency, while ensuring continuous feedback exchange with stakeholders from the Marketing and Sales Departments.

This is a hybrid role and will require you to travel to our office in Durham, NC three days a week

• Build, manage, coach and scale a team of Business Development Representatives
• Lead the team in achieving and exceeding monthly, quarterly, and annual targets
• Monitor and drive inbound sales motion, including lead penetration and high activity standards for your team
• Conduct regular one-on-one meetings with BDRs to ensure effective communication, understand training and development needs, and provide insight for the improvement
• Methodical development of prospecting and outreach strategies (cadences, copy, A/B testing,...)
• Participate in the hiring, interviewing, and training process helping to scale a quickly growing team of BDRs
• Work closely with the Demand Gen team to provide feedback on MQLs volume, quality, conversion rate, SLA and other campaigns related topics
• Work closely with Sales and other members of the BDR Leadership team to improve opportunity management and qualification processes
• Work in collaboration within Marketing teams to develop effective messaging to convert inbound interest into qualified pipeline
• Have an outbound mindset, and support your team in driving successful prospecting campaigns 
• Accurately forecasts weekly, monthly, quarterly attainment
• Oversee usage of team systems including Salesforce, LinkedIn, Outreach, 6sense and Zoominfo
• Ongoing process improvements, recommendations and implementation of systems that will make our team more efficient

• BDR management experience in the SaaS industry
• Experience as an individual contributor, such as BDR or Account Executive
• Experience building and driving effective pipeline-generation strategies
• Consistent record of exceeding targets
• Interest in growing as a people manager
• Excels in a competitive team environment
• Intuition and capacity to learn quickly 
• Organizational and time management skills
• Strong verbal and written communication skills
• Ability to assess performance both qualitatively and analytically

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks

☀️ Workation: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

For US-based roles

🩺  Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

💰 Prepare For Your Future: 401k with company match

👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!

💪 Our differences make us stronger 

FOR DURHAM-BASED ROLES

• Enjoy a flexible, hybrid working environment
• Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
• Do you have a dog? We're a dog friendly office
• Kombucha on tap, coffee, tea, snacks, and catered lunches
• Semi-monthly team events
• Need a break? We have foosball, darts, ping pong, and a golf putting simulator
• Combination of individual work spaces and cozy meeting rooms

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it’s the right thing to do, but because it makes us better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.