Our Team

The HashiCorp Observability team is responsible for providing HashiCorp engineers with observability tooling and capabilities using a software engineering-based approach. Our focus is on making it easy for HashiCorp engineers to understand the state of production in HashiCorp Cloud Platform, while at the same time providing context and control over things like cloud and SaaS costs. This team will involve a mixture of both infrastructure engineering/product engineering practices and more SRE-like engagements with engineering teams who are using observability tooling. There will also be some emphasis on addressing cloud costs as it relates to supporting developers in their observability needs. The team will also consult and collaborate with our other Infrastructure teams who are focused on developer tooling and platforms when there are opportunities to achieve objectives around better observability or on improved costs.

About this Role

This engineering management role focuses on recruiting and managing a high functioning, talented engineering team and participating in overall product reliability. Applicants would be comfortable playing a mix of roles, including management and coaching, product guidance and support, partnering with other engineering teams, and technical vision and guidance.

In this role, you can expect to:

• Be responsible for and drive operational excellence through observability tooling and best practices
• Build both a technical and relationship based partnership with a team of engineers and SREs
• Make understanding our operational posture and resolving incidents easier for multiple engineering teams and product systems
• Lead crucial decision-making related to various observability tools and services, including build vs. buy
• Hire and develop engineers for a nascent team
• Deliver elegant, user-focused solutions that address the observability and cloud cost challenges we face in our cloud product

You may be a good fit for our team if:

• Worked with, built or scaled observability tooling in small or large operations as an individual contributor or as a leader of a team
• Managed a team of SREs or engineers working in the observability space
• Worked to operationalize complex software at scale
• Led observability or infrastructure teams in customer-centric and agile organizations with empathy and compassion
• Worked with SaaS or another type of managed software offering
• Expertise in one or more of the major public clouds

#LI-Remote

Canada, Colorado, California, Washington and New York Applicants: To view base salary ranges for this role in your location and to learn more about which roles are eligible for bonus pay or commissions, please visit our Pay Transparency Calculator below. Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training. Information on our benefits can be found via the link below. Intern ranges can be found below.

• Pay Transparency Calculator: https://bit.ly/3B7gwql
• Benefits: https://www.hashicorp.com/careers/benefits
• Intern Ranges: https://bit.ly/3H2soha