About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

Harry’s is operating as a hybrid-first environment - for us, that means that we ask folks to come into our beautiful, 70,000 square foot SoHo office a minimum of 2 days per week, with flexibility to choose exactly which days work best for you.  What will you get out of that?  Bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday.  Can’t forget the free products and the opportunity to have some meetings without Zoom (remember what 2019 was like?)

About the Role

We are seeking a Manager of Process Quality Engineering for our line of personal care products. This role will work closely with Product Development, Project Management, Packaging Development, Supply Chain and our Contract Manufacturing (CM) partners. The primary responsibility of this position is to play a key role in New Product Introductions (NPI), serving as a strategic partner during the product development phase and spearheading efforts in industrialization. The Manager will assume a leadership role in formulating the technical transfer strategy across the contract manufacturing network at Harry’s.  Additional responsibilities will include diagnosing customer complaints and initiating corrective actions by implementing changes in manufacturing processes, test methods, quality systems, and product designs.

About the Team

The Harry's Inc. Quality team is responsible for the quality of products for both the Harry’s brand and our many store brand partners.  The Quality team supports a key strategic goal of the company – to continue to provide high-quality products to customers and retailers all over the world. In addition, the team is responsible for commercialization of all new products. 

What you will accomplish:

• Create the technical transfers process of formulas (existing and new) to new suppliers
• Lead supplier technical capability evaluations for New Product Introductions and technical transfers
• Support Product Development with the process of pilot/production batch,  standard sample evaluation and approval for New Product Introductions
• Review of CM production procedures to ensure formulation scalability
• Leverage process engineering expertise to identify process optimization and cost savings opportunities
• Support Product Development with batch scheduling, scale-up, OOS/deviation reports
• Create robust formula specifications with R&D partners that are based on manufacturing process capabilities and historical production data
• Develop and maintain Contract Manufacturer quality standards related to Harry’s soft products
• Develops, modifies, applies, and maintains quality evaluation and control systems and protocols for processing materials into partially finished or finished goods in a centralized database
• Raw materials-related project leadership:
• Supply management systems
• Cost reduction opportunities
• Supply assurance for our raw materials
• Problem solving RM issues
• Lead contract manufacturer supplier audits
• Works with customers to ensure program quality requirements are mutually understood and met
• Build raw materials fundamentals and the understanding of their impact on Harry’s “Soft” product attributes
• Experimentation, technical report writing and presentations
• Determine quality improvement parameters by identifying statistical methods relevant to manufacturing processes
• Develops sampling plans by applying attribute, variable, and sequential sampling methods
• Prepares reports by collecting, analyzing, and summarizing data; making recommendations
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed

This should describe you:

• Minimum: Bachelor of Engineering/Science
• Minimum 5-8 years of experience with at least 2-4 of them in a manufacturing or production environment
• Proven experience working in the personal care or cosmetics industries specifically with formula or product development
• Comprehensive familiarity with product formulation in wide range of categories
• Subject Matter Expert on batch production equipment and capabilities 
• Cleaning and Sanitization experience 
• OTC validation experience
• Fascinated by process engineering, chemistry and how formulas come together
• Aerosol formulation/manufacturing experience would be a BIG plus!
• Exposure to both large (Fortune 1000) multinational companies and smaller, high growth companies 
• Proven ability to make judgments in uncertain and unstructured environments
• Ability to build towards a future vision, making decisions now with the end goal in mind
• Ability to communicate complex problems in a straightforward and logical manner
• Ability to build lasting relationships with external partners and grow with them
• Intensely organized—Able to diligently track important data and efficiently store them in organized and easy to digest ways for the company
• Willing to travel regularly to our international suppliers
• You are a learner - always seeking to improve yourself, your team, and the world around you
• You thrive on direct, honest, and supportive communication
• You are always thinking about how to help the teammates around you excel
• To you, there’s nothing more exciting than a new challenge
• Sense of humor -- we take our work seriously and ourselves un-seriously

Here's who you'll work with: 

• Reporting to Director Quality and Process Engineering
• Working on the Quality Engineering Team
• This role will work cross functionally with the R&D, Supply Chain and Distribution teams 

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry’s 
• Unlimited PTO and flexible working hours
• Wellness and L&D stipends
• One month sabbatical after 5 years
• 16 weeks parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $132,000-$165,000, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.  

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