Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

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Here at Fastly, we have a very talented team of Sales Development Reps in the UK and ANZ , supporting our Account Executive teams to generate sales opportunities, and we’re excited to be hiring a Manager of Sales Development for the region! 

In this role, you will coordinate cross-functionally with marketing, sales, enablement, and revenue operations with the main goal to drive pipeline generation and revenue for the business, as well as helping to mold and foster future AE’s and leaders in our sales org.

What You'll Do:

• Hire, manage, mentor, coach and train the team of Sales Development Representatives for the EMEA and APAC Markets
• Collaborate with recruiting to interview and hire hardworking SDRs, and sales enablement to execute onboarding and continuous enablement of SDRs
• Develop, maintain, and optimize SDR processes for outbound prospecting, including individual & team best practices
• Analyze team and individual metrics to maximize efficiency and productivity
• Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals
• Identify ways to increase the quality and quantity of opportunities sent to Account Executives, tracking the handoff process and progress of opportunities through the Salesforce pipeline
• Work collaboratively with Sales Leaders to ensure strategic SDR support of specific initiatives and the overall growth of revenue and margin expansion
• Mentor and develop SDRs to achieve their weekly/monthly activity metrics, and improve their opportunity sourcing and close rates. Conduct regular performance reviews to ensure SDRs are achieving targets and developing skills that will prepare them for their next role
• Learn to coach the value of Fastly products and services to new SDRs and to encourage a full understanding of Fastly technology

What We're Looking For: 

• 3 years of sales experience as a top performer and minimum of 2 years of sales enablement/training/ management experience
• Passionate about coaching, mentorship and team management
• Detail-oriented, with excellent written and oral communication skills
• Ability to write clear, concise communication for internal and external audiences
• Mentoring skills - ability to identify strengths and gaps, and develop strategies for continual improvement. Motivated by helping people grow.
• Knowledge of Salesforce and how to coach teams to optimize the use
• Able to work across the organization with a diverse team
• Self-starter and hard worker who is at home in a fast-paced sales environment
• Ability to organize and make sense of significant quantities of lead and data flow

We’ll be super impressed if you have experience in any of these: 

• Background in MEDDPPICC and Command of the Message
• Power user status of common CRM, sales engagement and intelligence tools

Work Hours:

• This position will require you to be available during core business hours, 9:00am - 6:00pm.
• This position is required to be in London, in office, three days per week - Tuesday through Thursday.

Work Location(s) & Travel Requirements: 

This position is open to the following preferred office locations:

• London, United Kingdom

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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