**THIS IS AN ON-SITE ROLE IN BOSTON, MA. RELOCATION IS NOT SUPPORTED.***Who We Are:

The Fintech & Loyalty organization builds and manages the foundational systems, financial products, and fraud detection and prevention services that provide customers with a secure, seamless, and rewarding payment experience. Fintech & Loyalty partners with 30+ organizations worldwide to provide a robust selection of gifting, paying, and financing options, to securely process $12B+ in annual transaction volume, and to detect, prevent, and mitigate fraud.  

What You’ll Do:

• Provide strategic oversight of Wayfair’s global gift card programs.  This means:
• Tight understanding of the Current State of Wayfair’s GC programs
• Leveraging industry benchmarks and best practices to define the Future State of Wayfair’s GC programs (e.g. Revenue Penetration, Economic Model, Growth Channels, Pricing)
• Identifying key gaps between Current and Future State
• Sequencing initiatives to close the gaps in close collaborations with partners in Tech, Analytics, Marketing, and Accounting
• Closely monitor business performance, identify trends and opportunities for improvement
• Protect Wayfair’s global gift card programs from fraudsters by partnering with Fintech and Loyalty Fraud Tech & Commercial teams, and external fraud vendors 
• Partner with external partners to drive program growth through marketing and expansion to new distribution channels
• Manage one Associate.  This means:
• Providing thoughtful career development opportunities, mentorship and support.
• Driving alignment on the ideal operating model for Wayfair’s global gift card programs

What You'll Need:

• 4+ years experience in financial services/payments, preferably in e-commerce, card payments, gift cards
• A solid understanding of financial services technologies and their intersection with commerce
• Strong problem solving skills and comfort getting deep into the data; experience building a strategy based on data-driven insights
• Comfort in drawing conclusions from data and making recommendations based on imperfect information; High proficiency in Excel, SQL, or other analytical tools preferred
• Demonstrated experience owning and executing a strategy to drive tangible results across teams in a high-growth, entrepreneurial, and ambiguous environment
• Effective verbal and written communication skills with the ability to leverage data from a multitude of sources to tell a persuasive story, tailor communication style based on the audience, and influence others
• “Get stuff done” attitude – willingness to roll up your sleeves and engage deeply with analysts and managers, across multiple teams and agendas, to accomplish what needs to be done

 

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.