**THIS IS AN ON-SITE ROLE IN BOSTON, MA. RELOCATION IS NOT SUPPORTED.***

Who We Are:

The Fintech & Loyalty organization builds and manages the foundational systems, financial products, and fraud detection and prevention services that provide customers with a secure, seamless, and rewarding payment experience. Fintech & Loyalty partners with 30+ organizations worldwide to provide a robust selection of gifting, paying, and financing options, to securely process $12B+ in annual transaction volume, and to detect, prevent, and mitigate fraud.  

What You’ll Do:

• Support the day-to-day operating needs of Wayfair’s credit card programs in collaboration with internal and external stakeholders. Key internal stakeholders include marketing, legal, compliance, product, and analytics.  Key external stakeholders include Citi, Capital One Trade Credit, and Flexiti.
• Influence and execute the marketing strategy of Wayfair’s credit card products, driving both new customer acquisition and repeat purchases/loyalty.
• Support Wayfair credit card activity (e.g., acquisition, sales, service) in non-e-commerce sales channels (e.g., call center, physical retail). 
• Leverage external relationships to identify and pursue business opportunities.
• Analyze program performance, identify trends, and create opportunities for improvements while reacting to deviations from the original plan quickly and strategically.
• Partner with functional leads in Product, Engineering, Analytics to influence and drive initiatives that improve the customer experience while driving profitable growth to Wayfair. 
• Maintain industry expertise and synthesize opportunities from market and competitive trends

What You'll Need:

• 2+ years of experience, ideally in marketing, management consulting, business strategy, startup/tech, and/or finance
• Ability to effectively collaborate with cross functional stakeholders to drive results
• Ability to handle multiple priorities, learn quickly, and thrive in a fast-paced environment
• Strong verbal and written communication skills - ability to leverage data from a multitude of sources to tell a persuasive story, tailor communication style based on the audience, and influence others
• Excellent critical thinking and  problem solving skills and comfort getting deep into the data; experience building a strategy based on data-driven insights
• Comfort in drawing conclusions from data and making recommendations based on imperfect information
• Ability to independently own and execute on solutions to complex problems
• “Get stuff done” attitude – willingness to roll up your sleeves and engage deeply with analysts and managers, across multiple teams and agendas, to accomplish what needs to be done
• Proficiency in Excel, SQL/Big Query or other analytical tools preferred

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.