Marketing Operations Manager II
HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build products to give organizations a consistent way to manage their move to cloud-based IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS, Microsoft Azure, Google Cloud, and other clouds as well as on-premises environments, easing their ability to deliver new applications for their business.
About the RoleWe are looking for a Marketing Operations Manager to join the Revenue Marketing Operations team to help streamline marketing processes/tools and support the execution of marketing strategies. This role will be a part of the MarTech & Database Governance team and will report directly to the Manager of Marketing Operations.
The ideal candidate will enjoy working with different platforms to integrate, configure, monitor, analyze, and troubleshoot systems that support marketing initiatives. If you are looking to level up on your MarTech experience, this position is for you!
In this role, your responsibilities include but are not limited to:- Assist with managing the marketing tech stack to ensure system performance and workflows are actively functioning
- Provide technical support and troubleshooting on marketing tools for maximum efficiency as well as research and/or recommend new products/features
- Monitor lead scoring, lead status, lead routing and lead inactivity as well as build reports or dynamic lists to monitor data quality
- Pull monthly and quarterly reports on leads and accounts (ex. Account Engagement Stage, target accounts, etc.)
- Provide technical documentation on marketing operations processes and training field marketing team if needed
- Work closely with the Campaign Operations team to help support their execution process within Jeto and Asana
- 2-3 years experience working in marketing operations or a similar role preferred
- Proficiency with marketing technology platforms (e.g., Salesforce, Marketo, Jeto, Drift etc.)
- Strong analytical skills with the ability to interpret complex data and provide actionable insights
- Excellent troubleshooting, problem-solving, and optimization mindset
- Understanding of GDPR and data privacy laws
- Willing to learn new skills and use feedback for continual improvement
- Attention to detail for testing and Q/A
- Exceptional project management skills with a track record of managing multiple projects simultaneously.
- Self-sufficient, proactive and a team player
- Strong written, verbal communication and presentation skills
- Experience in the software or technology industry
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
The base pay range for this role in the SF Bay Area / NYC area is:$114,800—$135,000 USDThe base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), Washington D.C., or California (excluding SF Bay Area) is:$105,200—$123,800 USDThe base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is:$95,600—$112,500 USD