Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

You'll join a collaborative team of Sales Managers based in our London office, responsible for recruitment, coaching and training a team of Business Development Managers with varying experience from lead-generation to Mid-Market executives. You will play a vital role in our efforts to leverage an effective learning and development environment and a supportive sales culture. We aim to become the global No.1 online review platform. It is the job of the sales manager to recruit and develop talent that will get us there. Trustpilot is a fast-growing business; therefore, we are looking for an innovative collaborator who is focused on what we do.

What you'll be doing:

• Lead a motivated team of around 8 Sales Executives
• Performance and coaching
• Work closely with the learning and development team to identify and execute on individual and team training needs
• Facilitate and assist your team in outbound sourcing of new leads to meet quota coverage
• Strategic market research and vertical strategy implementation
• Produce weekly sales forecasts
• Full employee lifecycle management (e.g. recruitment, performance improvement plans, 1:1 meetings with team members weekly etc.). You will have an HR Business Partner to help you in these specific matters
• Work closely with the VP of Sales, our Sales Director and the other Sales Managers to ensure that progress aligns with the organisation’s overall marketing strategy and sales team objectives
• Develop motivational incentives

Who you are:

• 5+ years sales management experience
• Experience working in an agile start-up/small company
• Experience selling an enterprise solution in the UK online marketing field
• Understanding of the e-commerce, social media and Marketing space
• Ability to coach and develop an inside sales team on all aspects of sales process - from lead gen to pipe-line development and closing business
• Ability to create a positive, motivated sales culture and great team spirit
• Familiarity with sales and marketing automation systems (e.g. Salesforce, LinkedIn)
• Self-motivated, innovative, creative and strategic planner
• A focus on growth and continuous improvement in performance
• Proficient oral, and written skills

We are:

• We take great pride in what we accomplish. Our sales teams work together effectively, creating an enjoyable atmosphere for those who appreciate recognition and rewards for their efforts.
• Our culture promotes constant movement, and as the company expands, so do our employees. You’ll have plenty of personal development opportunities thanks to our in-house L&D team and individual career mapping.
• Ideas people. We want our employees to be creative and always support new ways of working

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Attractive pay rate + bonus + Restricted Stocks Units
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Advance your career with our tailored development programs designed to support growth at whatever stage of your career
• Restricted Stock Units
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable effective leadership 

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.