ABOUT GLOVO: We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

YOUR MISSION

We are preparing to launch our services in Albania soon! To achieve this, we need to build a team of enthusiastic individuals who can be likened to superheroes, covering various roles: Sales, Account management, Finance, Accounting and Operations. This team will play a crucial role in establishing Glovo as the preferred brand for ordering in Albania.

 Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

THE JOURNEY

• Meet and train potential candidates to help them become couriers in few hours!

• Manage daily operations of the Glovo Center in Tirana, our center of support for local couriers 

• Be there for the Glovers when they need support, assisting them on a diverse range of topics, varying from app functionalities to payments and other topics they face on a day to day basis.

• Provide constant feedback and insights on the status of the fleet in the city and region to the Operations Manager

• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.

• Perform analysis and create dashboards to give visibility on the performance of the main operational KPIs.

WHAT YOU WILL BRING TO THE RIDE

• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.

• Perform analysis and create dashboards to give visibility on the performance of the main operational KPIs.\

• Excellent communicator and a great attitude in problem solving

• Albanian Mother language and Professional english level is a must.

• Have initiative, be proactive and autonomous - Glovo is also yours!

• Have good energy and like what you do, even on bad days

• An empathetic, inclusive and curious attitude

• Excel knowledge and Data Interpretation Skills

• Preferable previous experience in on-demand fleet management

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

WHAT YOU’LL FIND WHEN WORKING AT GLOVO:

• Gas: We work hard with energy and passion for what we do.
• Care: We act in the best interest of a sustainable future.
• Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
• Stay Humble: We embrace mistakes and feedback to learn from them.
• Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!   Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 14 countries across Europe, Africa, and Asia.    For additional information on Glovo, please visit https://glovoapp.com/ | Twitter: @Glovo_ES | Facebook: https://www.facebook.com/glovoappES/ | LinkedIn: https://www.linkedin.com/company/glovo-app/