Organizational Change Management Lead

Full Time
Santa Clara, CA
10 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

The Organizational Change Management (OCM) team supports the success of the Digital Transformation Group (DTG) as champions of the human side of change. Our mission is to drive digital transformation within Pure by empowering individuals and teams to embrace change. We deliver change management, learning and development, knowledge management, plus metrics & business outcomes. Serving people is at the heart of our purpose.

We are seeking an OCM Lead who will play a key role in ensuring successful adoption of multiple technology projects. You will develop change management strategies and deliverables, stakeholder engagement, communications, learning solutions, and organization alignment to inspire adoption and usage of technologies.

The ideal candidate will be able to quickly build rapport and trust-based relationships, collaborating effectively across functions globally and exhibiting a drive to foster and empower change management through and through. You will execute with empathy, assertiveness – built upon change management expertise and technical industry knowledge – and have a passion for connecting the dots for impacted users and their leadership. You will drive a consistent drumbeat to ensure people understand the “why,” and feel prepared and excited for the change.

What You’ll Do

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Create actionable deliverables to craft holistic, right-sized change strategies 
  • Develop and lead processes to assess organizational alignment and stakeholder needs/impact of strategic programs and initiatives, defining personas, areas of resistance, motivators, etc.
  • Design, develop and implement change management strategies and plans in support of DTG programs and projects. Collaborate with program managers to integrate into the overall project plan. 
  • Serve as facilitator and active, visible Organizational Change consultant, coach, and collaborator with project leads and initiative sponsors, Senior Executives, management, and business unit stakeholders
  • Manage and direct OCM components of projects, integrating them across project methods (e.g. waterfall, agile) and phases (e.g. planning, analysis, design, implementation, and sustainment phases)
  • Develop and execute multi-channel communications plans with the support of other related functional teams to prepare, equip and support individuals to successfully adopt change in a new environment or with a new technology
  • Create and manage measurement systems using targets and key performance indicators to track adoption, utilization, and proficiency of individual and organization-wide changes
  • Partner with business owners to define adoption and business success
  • Develop training programs and documentation to help teams implement various practices that would make transitions easier
  • Facilitate information and training sessions and evaluate effectiveness
  • Identify resistance and performance gaps to develop, recommend and implement corrective actions using data and metrics to gain feedback and pivot as needed
  • Identify change risks and develop mitigation strategies that lead to successful adoption and positive ROI
  • Apply knowledge of project management methodologies, including Agile
  • Conduct studies and analyses to assess how the changes impact employees, which teams are ready to implement them, and how to proceed
  • Consult and coach program/project teams on role/responsibilities and importance of planning for change

Requirements

  • Minimum 7 years of related experience with bachelor's degree; or 6 years with master’s degree or equivalent
  • Prosci Change Management Certification
  • Experience delivering change in agile operating environments desired
  • Expertise in executing change management for large scale, enterprise, technology-related programs
  • PMI or other project management certifications desired
  • Knowledge and experience applying varied change management principles, methodologies, and agile methodology focused on immersive delivery
  • Functional breadth in multiple related disciplines such as communications, learning and development, data and metrics, project management, design thinking etc.
  • Ability to see and articulate the big picture and drill into the details and execute plans
  • Communicates clearly and precisely, in both written and oral communication, with the ability to engage stakeholders across the organizations, drive consensus and a shared understanding
  • Sense of accountability to own end-to-end change plans beyond project delivery to ensure we meet our goals
  • Strong listener who can clearly articulate individual’s points of resistance and find creative solutions for addressing them
  • Ability to think strategically in terms of culture and behavior, business processes and technology and tools
  • Thrives in a fast-paced environment and can flex and prioritize based on new information and program changes
  • Natural problem-solver with proven experience working with multiple unique projects and stakeholder groups
  • Passionate about the people side of change, familiar with the challenges of driving change within a global, hybrid workforce
  • Willingness and ability to seek opportunities for continuous improvement and to inspire and lead with a change mindset
  • We are open to Santa Clara or Lehi, UT for this role. Must be able to work onsite at least 3 days a week.

Pure creates opportunities for your development and career growth. 

At Pure, we believe that each Puritan is a leader contributing to the success of our business, regardless of role. We offer an assortment of learning options available to all Puritans, including workshops on leadership, management, career development and more! We’re here to change the world and we hope you join us!  

Popular Perks 

Pure offers an unlimited vacation policy, free lunches, meditation rooms, free yoga classes and employee resource groups, such as Pure Equality and Pure Vets, to encourage all of our employees to maintain mind and body wellness. We offer numerous volunteer opportunities for employees to give back not only to the Bay Area, but across the globe. 

https://hrportal.ehr.com/pure/US/What-To-Do-When/Life-Events/Joining-Pure-Candidates 

The annual base salary range is: $141,000-$212,000 for the Bay Area. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

#LI-UT1 

 

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

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