People Care Specialist (They/She/He)

Full Time
Barcelona, Spain
11 months ago
About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas and diverse perspectives and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

 Your work-life opportunity:

Glovo is growing its People Operations department, that is why we are looking for new team members who will bring passion, commitment and energy to help Glovo continue being the great company it is today. We are looking for world-class professionals to join our team in Barcelona to focus primarily on the Spanish market. Are you ready to carry out effectively and smoothly the People related processes on employee relations? If your answer is YES we are looking forward to meeting you!

Be a part of a team where you will:
  • Onboard new employees and ensure they have access to necessary resources and tech
  • Support employees on a day-to-day basis and answer questions about benefits, payroll, company policies, etc...
  • Treat employees as internal customers and facilitate day-to-day work life
  • Administer changes on salaries, promotions, demotions, sick and/or any type of leaves, lateral movements
  • Ensure that all pertinent payroll information is submitted and communicated to the Payroll Department in a timely manner
  • Conduct and coordinate internal audits to ensure that employee files have all necessary documents for local compliance purposes and maintain employee files with all updated employee data
  • Administer and implement benefit plans (Private Health insurance, gym benefits, meal vouchers, transport vouchers and childcare vouchers, among others)
  • Create reports and analytics to drive proactive Employee Relations management
  • Maintain compliance with local regulations concerning all aspects of employment in the corresponding scope
  • Together with the People Advisory Team manage Labor Authorities inspections and external audits
  • Partner with the People Advisory Team on risk mitigation across employee life cycles that can have potential employment obligations. This includes review of policies, ER processes and procedures to align with latest best practices and changes in local laws
  • Researching, identifying flaws in processes and operations, and proposing improvements and changes
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You have: 
  • Minimum 2 years of experience in the Employees' Relations / People Operations / Payroll Department
  • Experience managing 4+ countries simultaneously is a big plus
  • University degree in Human Resources or similar Master's degree or graduate course in HR is desired but not a must
  • Strong knowledge of corporate human resources policies and procedures & Employment and Social Security laws and regulations
  • Experience with Blue Collars employees
  • Experience in a Staff Agency is a big plus
  • Good English verbal & written communication skills. Serbian, Bulgarian, Polish and/or Spanish are a big plus
  • Clear, strong verbal communication and consulting skills
  • Proactive, flexible and detailed-oriented skills are required
  • Ability to work independently
  • Able to work confidently in a fast-paced and results-oriented corporate environment
  • Discretion, sensitivity, and confidentiality
  • An empathetic, inclusive and curious attitude
Experience our Glovo Life benefits:
  • Enticing Phantom Shares plan
  • Attractive Relocation package (if applicable ;))
  • Comprehensive Private Health Insurance
  • Cobee discounts on kindergarten, transportation, and food
  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
  • Discounted Gym memberships
  • Flexible working environment
What you’ll find when working at Glovo:
  • Gas: We work hard with energy and passion for what we do.
  • Care: We act in the best interest of a sustainable future.
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble: We embrace mistakes and feedback to learn from them.
  • Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia. 

For additional information on Glovo, please visit https://glovoapp.com/ | Twitter: @Glovo_ES | Facebook: https://www.facebook.com/glovoappES/ | LinkedIn: https://www.linkedin.com/company/glovo-app/