People Relations Manager
People Relations Manager
Are you an exceptional People Relations Manager (Employee Relations) keen to build our foundational practices for the future and support through resolution in partnership with our People Team setting us up in the best possible way.
We want to keep a values-based approach to keep our customers and our squad at the heart of what we do. You will report to People Director - Operations.
š£ A bit about the role
The People Relations Manager at Butternut Box plays a crucial role in fostering a positive and inclusive workplace culture. This position is responsible for managing employee relations, developing and implementing HR policies, and supporting the overall well-being of the workforce across European Locations. There will be a direct report to this team, our Diversity and Wellbeing Lead.
Employee Relations:
- Proactively manage employee relations issues, fostering a positive work environment.
- Partnering with the People Leads and People Manager to mediate and resolve conflicts to ensure a harmonious workplace.
- Oversee all formal concerns and investigations in relation to disciplinaries, grievances and complaints, including bullying, harassment, dignity at work or discrimination.
- Support positive resolution and clear action plans for informal complaints related to bullying, harassment, dignity at work or discrimination.
- Support and oversee appeal processes.
- Ensure consistency in approaches, streamlined approaches and clearly communicated processes and process recommendations are seen through to fruition.
- Provide a professional, responsive and legally compliant advisory/ consultancy service on an extensive range of people issues for a wide range of colleagues
Policy Development and Implementation:
- Develop, update, and communicate People policies and procedures in alignment with Butternut values and legal requirements.
- Implement and enforce policies consistently across all locations and teams.
- Record and monitor all People Relations activity providing data on where our policies, processes, and learning focuses need to be based on findings.
- Contribute to reporting requirements and provide routine and ad hoc reports relating to employee relations within the Senior OperationsPeople Team.
- Develop and maintain excellent, professional working relationships with colleagues both within the People Team, leadership teams and managers and the wider business.
- With other team members, contribute to and engage in developing and continuously improving policies and procedures, including supporting documentation to ensure optimal delivery.
- Develop and deliver training and coaching for those involved in dealing with cases.
Performance Management:
- Collaborate with People Leads, People Manager and Managers to develop and implement performance management processes.
- Provide guidance on performance improvement plans, disciplinaries, grievances and capability cases.
Communication:
- Act as a bridge facilitating effective communication.
- Regularly communicate People and Legal updates and initiatives to the team.
Qualifications:
- Bachelor's degree in Human Resources, Employment Law or a Similar Field
- Proven experience in human resources, employee relations or a related role.
- Strong knowledge of employment laws and regulations.
- Excellent interpersonal and communication skills.
- Ability to maintain confidentiality and handle sensitive situations with tact and diplomacy.
š¶ A bit about us.
āIt all started with a dog that couldnāt stop fartingāā
At Butternut, the mission is to deliver health and happiness to dogs and their humans all over the world. In order to do just that, they need a team of forward-thinking, driven people who love dogs as much as they do. And they need quite a big kitchen too. Which is precisely why they have built one.
Located in Doncaster, Rudie's Kitchen will be the place where all the magic happens, so to speak. It's where the tasty Butternut meals and treats will be gently cooked, using human-quality ingredients because, the way they see it, they wouldn't serve food to dogs that they wouldn't be happy to eat themselves. At Butternut, they believe dogs deserve better, and if that's something you think too, we want to hear from you.
Butternut has come a long way since Kev & Dave (co-founders) hand-delivered the first Butternut Box, and they are now looking for brilliant people to join the team for this next part of the story.
Are you up for the challenge?
š A bit about you
- Passionate People Relations Manager committed to fostering a positive workplace culture
- Experienced in resolving employee relations issues collaboratively and proactively
- Strong background in policy development and implementation, aligning with organizational values
- Holds a degree in Human Resources or a related field
- Expertise in managing conflicts, overseeing formal investigations, and ensuring workplace harmony
- Proficient in providing legally compliant advisory services on a range of people issues
- Excellent interpersonal and communication skills
- Dedicated to maintaining confidentiality and handling sensitive situations with tact
- Well-versed in employment laws and regulations
- Ready to contribute to Butternut Box's success by supporting the well-being of a diverse workforce
š A bit about what we offer.
- Enjoy 257.5 hours of holiday per year, plus an extra day for each year of service (up to 5 days).
- 39 hours of pre-booked paws days to support good wellbeing and self care.
- Unlock a Ā£500 annual budget for personal learning and development.
- Get discounted Private Medical Insurance with Vitality Healthcare, and discounted dental plans with Bupa.
- Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza!
- Treat your furry friend with an employee discount on Butternut Box.
- Say goodbye to parking woes with free parking and electric car charging.
- Prepare for adorable office dog overloadāmeet Cleo, Paxo, Cali, Ronnie, Harvey, Milo, and many more!
āļøA few things to note:
- This role cannot be done remotely and requires a large amount of on-site presence
- We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
- Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.
- We are not looking for external agency support with this role.