Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

Trustpilot is seeking a dynamic and creative Marketing Manager to spearhead our PR and social activities across the DACH region. With your extensive journalistic network, you will be vital in overseeing our public relations and strategizing social engagement efforts to enhance the presence of the Trustpilot brand in DACH.

As the Marketing Manager for PR & Social, you will collaborate closely with the country leadership team to understand and amplify our narrative through key media and digital channels, events, awards, and more. You will be a core team member tasked with creating innovative, compelling, data-driven stories that beautifully demonstrate the value of Trustpilot. Additionally, you will work with local agencies and global support teams to develop and deliver effective communication strategies. 

The position involves leveraging strategic insight and innovative approaches to enhance Trustpilot's reputation and presence in the DACH region, captivating potential users to incorporate Trustpilot into their purchasing process.

What you'll be doing:

• Develop PR and social engagement strategy for DACH, working with a local agency and with global support
• Manage/develop press releases, messaging points, and coordinate the creation of assets for media and social channels
• Develop, cultivate, and sustain relationships with journalists in key media outlets  
• Leverage internal and sourced data to develop compelling external narratives that support Trustpilot’s value proposition 
• Create and execute speaking, podcast, and media engagement
• Evaluate competitive, customer, and industry/category trends to bring fresh, creative thinking to Trustpilots’ external narrative
• Project management and operational support of all German external comms workstreams, and collaborate with global teams on integrated programs

Who you are:

• Proven experience in a PR & Social Media function
• Native proficiency in German and advanced English skills are required, as you will be working in an English-first environment and collaborating closely with international stakeholders
• Experience working with/managing agency partners, influencers, and press directly, consumer marketing experience
• Degree or proven experience in Journalism, Public Relations, Marketing, or a related field
• Ability to generate creative storytelling ideas and craft compelling narratives that resonate with diverse audiences across PR and social media platforms
• Effective communicative abilities coupled with leadership techniques that facilitate inspiration and engagement in group settings (written and verbal)
• Demonstrated project management competency, ensuring effective coordination of concurrent tasks and deadlines
• Hands-on knowledge of key social media management, PR, and analytics tools.

What's in it for you:

• Competitive compensation package + bonus
• 28 vacation days per year
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, and Blinkist
• Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest-free loan, travel expenses, or any other expense 
• Health benefit of 50€ a month, which you can use to spend on anything that supports positive health
• Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health, and access to a 24/7 Employee Assistance Plan
• Prime location with stunning views of the Alster in a brand-new office space

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.